What are the responsibilities and job description for the Customer Service Representative position at Spotsylvania County, VA?
Job Description
We are seeking a highly skilled and detail-oriented individual to fill the Deputy Clerk II role at Spotsylvania County, VA. As a key member of our team, you will be responsible for providing excellent customer service and administrative support to the public.
Responsibilities:
Requirements:
We are seeking a highly skilled and detail-oriented individual to fill the Deputy Clerk II role at Spotsylvania County, VA. As a key member of our team, you will be responsible for providing excellent customer service and administrative support to the public.
Responsibilities:
- Performs customer service and administrative functions in the Department; involves considerable data entry, assisting the general public, and preparing and maintaining files and records.
- Researches documentation and processes supplements and exonerations; makes corrections to original land book; prepares exonerations and forwards to taxpayers and the Treasurer's Office.
- Answers telephone and greets visitors; receives inquiries and provides information or refers inquiries to appropriate personnel.
- Composes and types material, which requires use of a variety of formats for preparing correspondence, memos, etc.
- Gathers and analyzes data and prepares reports; completes surveys, as needed.
Requirements:
- High School Diploma or equivalent, supplemented by business school or college level courses or training in business administration or a related field.
- Considerable experience in the Office of the Clerk of the Circuit Court, including general knowledge of the circuit court system and its operations, and ability to maintain confidentiality of information.
