What are the responsibilities and job description for the Junior Dispatcher | USA Trucking | $220 USD/wk position at Spotter?
Job Overview:
We are looking for a proactive and detail-oriented Junior Dispatcher to support our USA trucking operations. This role involves coordinating transportation activities, communicating with drivers and brokers, and ensuring the timely delivery of shipments.
Key Responsibilities:
- Dispatch Coordination: Assist in scheduling and routing shipments to ensure efficient and timely deliveries.
- Driver Interaction: Maintain regular communication with drivers, providing instructions, updates, and support throughout their routes.
- Broker Communication: Engage with brokers to provide shipment updates, address inquiries, and resolve any issues related to transportation.
- Issue Resolution: Address and resolve transportation issues or delays by coordinating with drivers, brokers, and internal teams to find effective solutions.
- Documentation: Ensure accurate and timely completion of all relevant dispatch and transportation documentation.
- Reporting: Monitor dispatch operations and prepare reports on performance, issues, and overall efficiency.
- Customer Support: Provide excellent service to clients and stakeholders, addressing their needs and ensuring high levels of satisfaction.
Qualifications:
- Fluency: Proficiency in English, both written and verbal.
- Experience: Experience with cold calling, sales, or a related field is preferred. Advantageous to have experience in trucking or after-hours driver support.
- Technical Requirements:
- Internet Connection: Reliable, high-speed internet connection.
- Headset: High-quality headset with clear audio (no distortion).
- Computer Specifications: Adequate computer with good RAM; slow or outdated equipment will not be suitable. Technical requirements will be assessed during the interview process.
- Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with drivers, brokers, and internal teams.
- Organizational Skills: Excellent organizational abilities with the capacity to manage multiple tasks and priorities efficiently.
Working Hours:
- Main business hours are based on Chicago time.
Salary : $220