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Junior Dispatcher | USA Trucking | $220 USD/wk

Spotter
Lemont, IL Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025

Job Overview:

We are looking for a proactive and detail-oriented Junior Dispatcher to support our USA trucking operations. This role involves coordinating transportation activities, communicating with drivers and brokers, and ensuring the timely delivery of shipments.


Key Responsibilities:

  • Dispatch Coordination: Assist in scheduling and routing shipments to ensure efficient and timely deliveries.
  • Driver Interaction: Maintain regular communication with drivers, providing instructions, updates, and support throughout their routes.
  • Broker Communication: Engage with brokers to provide shipment updates, address inquiries, and resolve any issues related to transportation.
  • Issue Resolution: Address and resolve transportation issues or delays by coordinating with drivers, brokers, and internal teams to find effective solutions.
  • Documentation: Ensure accurate and timely completion of all relevant dispatch and transportation documentation.
  • Reporting: Monitor dispatch operations and prepare reports on performance, issues, and overall efficiency.
  • Customer Support: Provide excellent service to clients and stakeholders, addressing their needs and ensuring high levels of satisfaction.

Qualifications:

  • Fluency: Proficiency in English, both written and verbal.
  • Experience: Experience with cold calling, sales, or a related field is preferred. Advantageous to have experience in trucking or after-hours driver support.
  • Technical Requirements:
    • Internet Connection: Reliable, high-speed internet connection.
    • Headset: High-quality headset with clear audio (no distortion).
    • Computer Specifications: Adequate computer with good RAM; slow or outdated equipment will not be suitable. Technical requirements will be assessed during the interview process.
  • Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with drivers, brokers, and internal teams.
  • Organizational Skills: Excellent organizational abilities with the capacity to manage multiple tasks and priorities efficiently.

Working Hours:

  • Main business hours are based on Chicago time.

Salary : $220

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