Branch Manager - Commercial Pest Control

Description

Do you have a passion for driving sales, leading teams, and ensuring world class service? Sprague Pest Solutions is seeking a dynamic Branch Manager to join our team in Salt Lake City. In this position, you’ll be responsible for developing a team of pest control professionals, driving sales growth, achieving budget goals, and ensuring compliance in safety and industry standards. If you thrive in a fast-paced environment, backed by a family owned company culture, and are committed to delivering uncompromising service, then look no further. 

What you'll do:

• Leadership and Workforce Management: Recruit, hire, and retain team members; train and coach staff; foster a safe, inclusive, and productive work environment.
• Operational Oversight: Assess service quality; manage inventory, equipment, and resources; monitor and report on budget      and financial performance.
• Sales and Business Development: Build and maintain client relationships; develop strategies to grow the client base and revenue; identify new business opportunities; address customer inquiries.
• Compliance and Safety: Ensure adherence to safety standards and regulations; train team members on pest control      practices; oversee the handling and disposal of pesticides and chemicals.
• This position will support the greater Utah market, with a physical service center in Salt Lake City

What we do at Sprague:

Pests pose a serious threat to public health and our world’s food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague’s highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

What you’ll get working here:

• Salary: $85,000-$95,000 plus annual bonus plan
• A take-home service vehicle with gas card
• Company-provided phone, laptop, uniforms, and safety equipment
• On-the-job training and licensing
• Pride in your work and the Sprague mission
• A supportive team environment based on family values
• Unlimited growth opportunities, with tuition assistance and leadership training

Benefits:

• Health, Vision, Dental Insurance within 30 days of hire
• 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
• Paid time off: Personal time available day 1, holiday and vacation time after 90 days
• Childcare assistance and college savings plan

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Requirements

Must haves for this job:

• High school diploma or equivalent
• Valid driver’s license and satisfactory motor vehicle record
• Attention to detail and high standards of work quality
• Hunger for knowledge and professional development
• Competitive approach to both individual and team performance

Nice to haves for this job:

• Bachelor's degree in Business Administration, Management, or related field 
• 3 years’ experience in managing people and business operations
• 3 years' experience in pest management 
• Pest control, industrial, or safety certifications

Pre-Hire Screening Requirements:

• 5 years Satisfactory Motor Vehicle Record
• Criminal Background Check: Federal, State, County
• Employment and Education verification
• 5-Panel Drug Screen

Detailed Job Description:

Position Title: Branch Manager

Department: Operations

Reports to: Reports to Regional Manager

FLSA Status: Exempt

Exemption: Executive, Administrative  

EEOC Class: First/Mid-Level Officials and Managers

Salary: $85,000 - $95,000 annually plus incentives

Position Summary:

The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague’s long-term growth strategies.  

Essential Functions:     

• Leadership and Workforce Management: 

o Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague’s culture and commitment to service quality.

o Train and coach team members, encouraging continuous improvement and professional development.

o Foster a safe, inclusive, and productive work environment.

• Operational Oversight: 

o Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards. 

o Manage inventory, equipment, and resources, controlling costs and waste.

o Monitor and report on the branch's budget, expenses, and financial performance.

• Sales and Business Development: 

o Build and maintain strong relationships with clients, vendors, suppliers, and the community. 

o Develop and implement strategies to grow the branch's client base and revenue. 

o Identify new business opportunities and market trends.

o Address customer inquiries and resolve service issues promptly.

• Compliance and Safety:

o Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standards

o Stay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed.

o Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination

• Other duties as assigned.

Job Requirements:

• High School Diploma or GED 
• 2 years in a managerial role, preferably in pest control or a related industry.
• Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making 
• Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. 
• Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks
• Ability to meet DOT physical standards, including a 5-panel drug screen

Preferred Qualifications:

- Bachelor's degree in Business Administration, Management, or related field 

- Previous pest control experience

- Pest control, industrial, or safety certifications

Physical Requirements:  

· Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1.

· Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds.

· Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas.

· Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas.

· Working in Confined Spaces: Ability to work in tight or confined spaces, such as crawl spaces, equipment rooms, and silos.

· Climbing: Ability to climb ladders and work at heights when necessary.

· Use of Protective Equipment: Wearing protective gear, including gloves, goggles, and respirators, to reduce the risk of harm from pesticides

· Working in various weather conditions: Preparedness to work outdoors in all types of weather, including extreme heat, cold, and rain.

· Safety awareness: Ability to follow safety protocols and wear personal protective equipment to minimize health risks from exposure to chemicals and pests

Disclaimer:

W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Equal Employment Opportunity:

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

Salary : $85,000 - $95,000