Agency Manager

Benefits:

• Health stipend after 90 days
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Job Description: We are seeking a dynamic and experienced Agency Manager to join our office team. As the Agency Manager, you will play a crucial role in leading our team to ensure the highest level of customer satisfaction while identifying opportunities to assist existing customers with their insurance needs. This is a full-time position with competitive compensation and benefits.

Responsibilities:

• Lead and motivate a team to achieve performance goals and objectives.
• Foster a positive and collaborative work environment conducive to providing exceptional customer service.
• Oversee daily office operations, including but not limited to customer inquiries, policy management, and administrative tasks.
• Develop and implement strategies to enhance customer satisfaction and retention.
• Identify cross-selling and upselling opportunities to assist existing customers with additional insurance products and services.
• Stay updated on industry trends, regulations, and best practices to ensure compliance and competitiveness.

Requirements:

• Bachelor's degree in business administration, finance, or related field preferred.
• Proven experience in a managerial or supervisory role, preferably in the insurance or financial services industry.
• Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to adapt to a fast-paced and dynamic work environment.
• State insurance license or willingness to obtain one within a specified timeframe.