TEMPORARY - Technology Support Intern (CLEAR Funded) - School Year 2024-2025

Spring Branch Independent School District

Job Description

TEMPORARY - Technology Support Intern (CLEAR Funded)

Job Title: TEMPORARY - Technology Support Intern Reports To: Director of Customer Service Classification: Temporary Wage/Hour Status: Non-exempt Days: Start Date: To Be Determined Salary: See Compensation Plan - Temporary Contract: None Date Revised: 2/24/2025 Primary Purpose: Support the goals of Spring Branch ISD by keeping campus technologies operational. Qualifications/Skills: Education/Certification:

• High school diploma or equivalent.
• Successful completion of Cisco IT Essentials One, CCNA One and Two OR have an A or CCNA Intro Certification.
  
  

Special Knowledge/Skills:

• Minimum Assessment Standard: Broad knowledge of MS Word and broad knowledge of MS Excel.
• Computer literate. Ability to operate various office equipment (copier/fax machine).
• Excellent verbal and written communication skills.
• Ability to work with people effectively.
• Strong time management skills.
• Ability to lift and transport textbooks/materials to designated areas.
  
  

Other:

• Current SBISD Student or Student from Previous School Year – Referral from SBISD Teacher Required.
• Preference will be given to those who have participated in previous SBISD internships with the Technology Services Department.
  
  

Major Duties and

Responsibilities: Support:

• Document and maintain network equipment. Perform routine maintenance of computers and other technology. Initiate and monitor work requests. Provide technology support to staff through troubleshooting, problem solving and on-the-spot training. Assist with the preparation of technology for storage and the reconnection of technology after storage.
• Work daily with Data Network Technicians and Call Center Technicians.
  
  

Other:

• Perform other related duties as assigned.
  
  

Supervisory

Responsibilities: None Equipment Used: Computer and various office equipment. Working Conditions: Mental Demands:

• Maintain emotional control under stress.
• Work with frequent interruptions.
• This position requires regular in-person interaction with the public.
  
  

Physical Demands:

• Repetitive hand motions.
• Prolonged use of the computer.
• Frequent sitting, stooping, bending, pushing and pulling.
• Moving small stacks of textbooks, boxes, equipment and other campus equipment.
  
  

Application Procedure: Click Apply then Login. To complete your application, please visit our website at https://www.springbranchisd.com/join-our-team/applicants. Spring Branch Independent School District is an Equal Opportunity Employer in compliance with Title IX and the Americans with Disabilities Act (ADA) of 1990 and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status or disability.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. By applying for this position, I acknowledge that I have read and understand the job description listed above.