Case Worker (NORC)

Job Description

Job Description

• Position Description : SUMMARY OF POSITIONProvide case management services to older clients and families in accordance with the standards of the social work profession and requirements of the funding source to those 60 years and older residing in Spring Creek Towers allowing them to successfully age in place. Provide services to large number of Russian-speaking clients of the SCSP NORC but not exclusively.DUTIES & RESPONSIBILITIES\tInterview clients, conduct NORC Assessment, develop NORC plan of care, monitor implementation and adjust plan as required by funding source and adhering to standards of the social work profession;

tProvide case management and case assistance services in accordance with standards of the social work profession and grant requirements and guidelines

tProvide case management services as determined by needs of program and under supervision of the Program Director.

tWork closely with NORC Nurse and provide documented evidence of interdisciplinary care planning required

tConduct Health Indicator surveys as indicated by Program Director and as required by funding source. Use results of surveys to guide practice as indicated by Program Director and as required by funding source.

tRefer clients to community resources as indicated by assessment of needs and NORC Care Plan

tWork with the Program Director to develop procedures, schedule workflow, assignments and ongoing programs assuring that these comply with all contract, grant, nonprofit guidelines, and social work professional standards

tWork with the Program Director to develop programs based on documented needs of the community of seniors

tWork with Program Director to investigate and develop resources to meet specialized needs of groups in community

tMaintain accurate records and provide timely statistical and activity reports. Assure that information is up-to-date and assessed on an annual basis. Client confidentiality agreements and Release of Information forms renewed annually.

tAssure contracted levels of units for responsible areas are achieved each month.

tComply with all present and future requirements of contracts and grants

tParticipate in case conferences and supervision sessions; work as part of interdisciplinary team to provide coordinated services to seniors; present cases during case conference meetings and adjust care plan as indicated

tActive participation in supervision sessions with supervisor

tParticipation in continuing education required

tRemain current in general office technology

tPerform all other duties as assigned.

The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions.QUALIFICATIONS AND SKILLS

tGraduate of an Accredited College or University with a Bachelor of Social Work (BSW) degree preferred or BA in Human Services and experience providing services to Older Adults. (Russian Speaking preferred but not required). AA, AS Degree required with 3 years of Case Management experience.

tStrong commitment to mission of Spring Creek Senior Partners NORC.

tNonjudgmental, socially perceptive, empathic and a good listener.

tSensitivity to and understanding of the needs of the elderly. Prior experience working with seniors desirable.

tDemonstrated knowledge of social theories, practices and guidelines of the social work profession; Dedication to core competencies of social work profession

tAbility to build and maintain professional helping relationships while maintaining professional boundaries

tAbility to relate and communicate with diverse population and groups; commitment to diversity

tResilience along with ability to assess situations

tHighly organized and detail oriented; able to plan and manage multiple concurrent projects

tSelf-motivated and able to follow through and complete projects

tAbility to handle complex and difficult situations in a professional manner

tAbility to work independently while also working well as part of a team

tAbility to develop collaborative relationships with designated community groups

tExcellent verbal and written communication skills.

tStrong computer skills required including internet, Microsoft word, excel, and willingness to learn other programs as required

tAbility to visit clients and provide services in their homes when required.

tUnderstanding and appreciation of the role of race, religion, ethnicity, sexual preference and individual values as it relates to serving clients and their families. Comfortable working with diverse population of seniors, volunteers and staff

tDemonstrated capability to conduct ones self in a calm and professional demeanor when dealing with the public and / or with difficult situations

tFlexible and able to work well in a fast-paced environment with numerous interruptions throughout the day.

tExcellent engagement and assessment skills

tTime Management Skills

tResourceful

tGoal oriented

WORK ENVIRONMENT

tThis job operates in a professional office environment, periodically at nearby community center and other locations within the Spring Creek Towers complex. Occasional meetings in other boroughs of NYC.

tCase load is heavy, work is intense, often crisis oriented, and unpredictable; many clients and families have multiple and complicated situations.

tAssessment and services provided to homebound seniors in their homes

tThis role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, etc.

REQUIREMENTS & COMPETENCIES\tStrong commitment to mission of Spring Creek Senior Partners NORC SSP

tNonjudgmental, socially perceptive, empathic and a good listener.

tDemonstrated knowledge of social theories, practices and guidelines of the social work profession; Dedication to core competencies of social work profession

tAbility to build and maintain professional helping relationships while maintaining professional boundaries

tAbility to relate and communicate with diverse population and groups; commitment to diversity

tResilience along with ability to assess situations

tHighly organized and detail oriented; able to plan and manage multiple concurrent projects

tSelf-motivated and able to follow through and complete projects

tAbility to handle complex and difficult situations in a professional manner

tAbility to work independently while also working well as part of a team

tAbility to develop collaborative relationships with designated community groups

tExcellent verbal and written communication skills

tAbility to visit clients and provide services in their homes when required

tFamiliarity working with and negotiating entitlement systems

LANGUAGE SKILLS\tBilingual preferred (English / Russian or English / Spanish)

50,000.00 - $55,000.00 Annually

Salary : $50,000 - $55,000