What are the responsibilities and job description for the People Operations Coordinator position at Spring Financial Inc.?
About us:
Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial options—we’re here to change that.
As one of Canada’s fastest-growing fintech companies, annually we help 1 million customers explore their financing options with ease—online, via text, or over the phone. Our dynamic, innovative team thrives on collaboration, growth, and making a real impact.
If you're ambitious, driven, and ready to grow your sales career, Spring Financial is the place for you. Join us and be part of something bigger!
To learn more about our products please visit our website here: www.springfinancial.ca.
Job Overview:
As a People Operations Coordinator at Spring, you will support the day-to-day HR operations and play a key role in fostering a positive and productive work environment. You will assist with various HR functions, working closely with employees and management to ensure smooth HR processes, and helping with employee inquiries, benefits administration, and more. This role is perfect for someone who is passionate about HR and wants to be hands-on in supporting employees and business needs.
NOTE: This is a full-time, permanent, on-site position in downtown Vancouver.
What You’ll Be Doing:
- Serve as a point of contact for employees regarding HR-related inquiries, providing guidance and assistance.
- Help resolve employee concerns or conflicts, ensuring alignment with company policies and values.
- Support with the documentation and execution of disciplinary actions when necessary.
- Manage resignation and termination paperwork, ensuring all necessary steps are followed.
- Ensure compliance with company policies, employment laws, and regulations, keeping up to date with changes.
- Assist in creating, updating, and maintaining HR policies and procedures.
- Provide support to employees with benefits options and assist with benefits-related inquiries.
- Maintain accurate and confidential employee records in our HRIS system (BambooHR).
- Assist with employee engagement initiatives, events, and activities to enhance workplace culture.
- Manage the addition, termination, and tracking of employees in our Translink Compass Portal.
- Perform ad-hoc duties as required to support the People Operations team.
What You Should Already Have:
- A diploma or degree in HR, or a combination of relevant experience.
- 1-3 years experience in HR roles.
- A proactive attitude with the ability to work effectively in a fast-paced, dynamic environment.
- Familiarity with employment laws and best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Experience with HRIS systems (BambooHR experience is a plus).
- A commitment to confidentiality and professionalism.
What We Will Give You:
- Competitive annual salary ranging from $55,000 to $62,500, reflective of experience and impact
- Comprehensive benefits package, including extended health, dental, and vision coverage — with 100% of monthly premiums covered by the Spring
- GRSP matching program to support your long-term financial goals
- Transit-Friendly Employer (Transit allowance)
- A modern, collaborative workspace in the heart of downtown Vancouver
- Ongoing career growth opportunities
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Please note: Upon applying, our Talent Acquisition team will review your resume. If you qualify, we will reach out to learn more about your experience and answer any questions you may have about the role, benefits, compensation, and more. Due to high application volume, we may not be able to respond to everyone.
Thank you for your interest! We appreciate your time and look forward to reviewing your application!
Salary : $55,000 - $62,500
