What are the responsibilities and job description for the Wellness Director position at SPRING HAVEN SENIOR LIVING LLC?
The following are skills needed to perform the essential functions of caregiving of this job in the interest of residents. The ability to:
- Effectively manage Assisted Living regarding residents, employees, families, visitors and the public.
- Make prompt and accurate administrative judgments.
- Ensure compliance with established legislation, policy, and company standards.
- Effectively communicate with residents, staff, families, visitors and others and covey a sense of caring and concern for dignity.
- Resolve conflicts between staff, residents, visitors and others.
- Perform the essential functions of the job in a manner that benefits residents of the Assisted Living and complies with business necessity.
DUTIES AND RESPONSIBILITIES
DON/AL Manager provides routine assistance in a manner conducive to the comfort and safety of residents in accordance with Federal, State, and local regulations, and are delegated the responsibility for carrying out the assigned duties by the Executive Director or other assigned supervisory personnel to assure that the highest degree of quality resident care can be always maintained. Primary duties include managing the Assisted Living Facility with at least 50% of the time performing exempt work. Planning and controlling the budget of the department, employee hiring, counseling and termination and monitoring legal compliance measures within the department.
ESSENTIAL FUNCTIONS OF THE JOB
The following job functions have been determined to be essential to the position of DON/AL Manager. Because of fluctuations in workload demands, as well as tasks often overlapping, frequency ranges and percentages vary by assignment, day of week, day, evening, or night shift, etc. However, low frequency and percentage or duration of time spent on a particular task may not indicate lack of importance. This community reserves the right to modify this list of essential and other functions as deemed necessary.
- Implement personnel policies and procedures and ensure compliance by staff.
- Hire, train, motivate, supervise, and evaluate Assisted Living personnel.
- Ensure quality patient care is provided consistent with company policies and budget objectives.
- Ensure that the facility meets the companys established standards as well as standards of accreditation established by licensing and certification agencies.
- Ensure that established budget guidelines for the facility are maintained through the development, implementation and monitoring of budget control and cost containment programs.
- Ensure compliance with company policies, procedures and standards regarding accounting and bookkeeping within the facility.
- Prepare reports of surveys, complaints or other inspections, patient assessment or other audits, fires or other disasters, legal problems and any other unusual or non-routine matters.
- Participate individually and in teamwork activities in striving for quality services, resident care, and job performance.
- Maintain privacy and confidentiality of records, conditions and other information relating to residents, employees, and facility.
- Solicit, review, intervene and report complaints and grievances made by residents, families, visitors, or agencies.
- Prepare schedules for staff, work with scheduling coordinator to oversee all approved hours, and schedules.
- Ensure schedule meet all applicable requirements.
- Complete or oversee completion of all applicable payroll and budgeting needs related to hiring, staffing, scheduling, and paying employees in department.
- Maintain supplies, and work with BOM to establish appropriate spend downs to ensure adequate financial usage and PAR levels.
- Maintain or increase census by assisting marketing in bringing in new residents, and by working with in house providers to ensure appropriate care is being delivered to our residents to keep them functioning withing our building with minimal need for external assistance or care.
- Ensure safety of staff and residents
- Assist Activities with understanding the needs of the residents so that the calendar can be created to enhance their needs.
- Work with Marketing to assist new residents, assess new residents prior to admission, and to transition them properly into the community.
- Maintain proper paperwork for state and ombudsman council.
- Prepare payroll information for all applicable departments.
- Assist in collecting rent as needed.
- Attend monthly safety committee meetings.
- Attend weekly health committee meetings and communicate with all providers servicing residents in the building weekly to ensure that community is current with needs of residents as their condition changes due to external providers care.
- In-service staff to maintain compliance with all required training, and work with HR to ensure all staff working on the floor is in compliance at all times.
- Attend weekly Staff, Marketing, and discharge meetings (as applicable)
- Meet with residents to see needs are met, order and special needs and assist in maintaining activities of daily living and their independence.
- Maintain shower and laundry schedule.
- Work with Assisted Living Resident Council
- Visit residents in hospitals or check in on them as they leave community (in conjunction with marketing department)
- Meet with staff monthly to discuss service training, important company announcements, maintain good morale, and stay in front of them.
- Sort and distribute mail to residents.
- Oversee smooth operation of nursing office.
- Establish and encourage an atmosphere of optimism, warmth and interest in residents personal and health care needs.
As an essential function of the job, the Assisted Living Manager are regularly called on to effectively report emergencies such as residents condition changes, as well as accidents and incidents, complaints and grievances by residents and their families, etc. It is determined that Assisted Living Manager has the ability to communicate with others and do not pose a direct threat to the safety or health of self or others.
OTHER
In addition to the essential job functions described above, the following job functions are important to the proper fulfillment of the duties of Assisted Living Manager.
- Audit documentation for errors or inconsistencies and make necessary corrections or document reasons for corrections not made.
- Maintain liaison with hospitals and other health facilities in the community and coordinate services through working and transfer agreements.
- Coordinate work with state social services and state/federal health agencies
- Complete remainder of medical forms, reports, evaluations, studies, charting not considered as essential functions.
- Perform emergency procedures such as Cardiopulmonary Resuscitation (CPR).
- Review and determine validity of licensed and or certified personnel for meeting the requirements of state and or federal requirements. Monitor the workplace for possible health and safety hazards and assist in the development and conducting of routine health, safety, and back care training programs to prevent worker injuries.
- Schedule staff
- Ordering and billing of supplies
- Operate within budget
- Assist in maintaining quality Activities program
- Oversee smooth operation of nursing office
- Perform other related duties as assigned
EDUCATION REQUIRED
In the interest of residents/patients, Assisted Living Manager will have the preferred minimum educational background of a Bachelor of Arts or Science in Business Administration and will have additional training in a social or medically related field, relevant to working in this position.
LICENSURE
The Assisted Living Manager will hold a current, unencumbered license to practice as an Administrator in this state and require continuing education units for license renewal.
EXPERIENCE
It is preferred the Assisted Living Manager will have two years experience working as an Assistant Administrator or other position closely related to the essential functions of this position, with emphasis on hospital, long term care or other health care administration and in making sound judgments.