What are the responsibilities and job description for the Provider Activation Specialist position at Spring Health?
Job Description
Job Description
Our mission : to eliminate every barrier to mental health.
At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
We are looking for a Provider Activation Specialist to join the Network Optimization & Analytics team. Using provider-centric, data-driven strategies, the team captures the voices of our providers and stakeholders to curate a personalized, fulfilling experience for all : driving growth, engagement, and efficiency throughout their Spring Health journey. Reporting to the Senior Manager of Provider Activation, the Specialist will focus on enhancing provider engagement and managing key initiatives to improve the overall provider experience. This full-time and remote-friendly role plays a critical part in driving satisfaction and retention within one of Spring Health's most critical assets - its provider network.
What you'll be doing :
- Lead the development and execution of strategies - in partnership with cross-functional teams - to capture, analyze, and act on provider sentiment.
- Establish and manage initiatives to strengthen provider relationships and engagement, such as provider ambassador programs, peer support groups, and focus groups.
- Own competitive research to inform our provider experience roadmap.
- Oversee the sourcing, vetting, and onboarding of providers for new and ongoing Spring Health service lines that the care network can participate in.
- Streamline processes and reporting to improve operational efficiency and reduce manual efforts, enabling focus on strategic growth initiatives.
- Monitor key performance indicators such as provider retention, satisfaction rates, and engagement metrics to track success and inform improvements.
What success looks like in this role :
What we expect from you :
The target base salary range for this position is $75,000 - $95,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Benefits provided by Spring Health :
Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace
To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.
Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health : Our Values
Our privacy policy : https : / / springhealth.com / privacy -policy /
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Salary : $75,000 - $95,000
