What are the responsibilities and job description for the Director of Lodging & Hospitality position at Spring Hills Communities?
Director of Lodging & Hospitality
Now hiring a Director of Lodging & Hospitality (Hotels, Resorts) in Cherry Hill, NJ We are looking for a Director of Lodging & Hospitality (Hotels, Resorts) to join our team at Spring Hills Cherry Hill as soon as possible Spring Hills has launched its newest Opulence Collection of luxury, senior resort-style communities. Spring Hills Cherry Hill conveniently located in close proximity to Philadelphia, PA is bringing a new dimension to luxury senior living with resort inspired amenities, fine dining options and team members focused on hospitality and customer service. We offer competitive pay and a comprehensive benefits package to our employees: • Competitive pay! • Employee Referral Bonus for referring a Full-Time employee to our community. • Resident Referral Bonus – $1,500 for referring a resident to our community. • Annual Longevity Bonus - starting at $300. • Paid Vacation Time - starting at 3 weeks. • Paid Sick/Incidental Time. • Holiday Pay. • Medical, Dental and Vision insurance. • Life Insurance and AD&D - fully paid for by the company. • 401K Match - company will match 100% of the first 4%. 100% vested after 3 years. • Flexible Spending Account. • Employee Exclusive Discount program by Perkspot. • Employee Appreciation Events. • Mentor Program Our company is defined by our motto of “Caring with a Commitment to Quality” by aspiring to the highest professional standards, while providing care and services in a nourishing, compassionate environment that supports the health and well-being of each of our residents. We are a premiere health care provider in the communities that we service. Director of Lodging & Rooms - Hospitality (Hotels, Resorts) - responsibilities: • Ensures that every resident receives excellent customer service. • Lodging manager is responsible for the daily operations and oversight of Housekeeping, Front Desk, Laundry, and Transportation. • Answers residents inquiries and resolve complaints in a professional manner. • Promotes services and programs offered by Springs Hill's Livingston • Assist Executive Director in in all aspects of facility management. • Strive to continue to increase occupancy through revenue management opportunities. • Performs other duties as assigned. Director of Lodging & Rooms - Hospitality (Hotels, Resorts) - Qualifications: • Bachelor's degree in Hospitality Management or Business Administration. Master's Degree in Hospitality Management or Business Administration is preferred. • Prior Hospitality experience in a luxury hotel or resort. • Excellent Customer Service and communication skills. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Flexible schedule • Flexible spending account • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • 8 hour shift
Ability to commute/relocate: • Cherry Hill, NJ 08034: Reliably commute or planning to relocate before starting work (Required) Education: • Bachelor's (Required) Experience: • Luxury Hospitality Management: 3 years (Required) • Housekeeping management: 3 years (Required) • Customer service: 3 years (Required) • Customer Experience Management: 3 years (Required) License/Certification: • Driver's License (Required) Work Location: In person
We are an equal opportunity employer and we are committed to a work environment that promotes diversity, equity, and inclusion