What are the responsibilities and job description for the Sales Associate Coordinator position at Spring Hills Mount Vernon?
NOW HIRING: Sales Associate Coordinator – Senior Assisted Living Community
Location: Alexandria, VA
Position Type: Full-Time
About Us:
Join our team at Spring Hills Mount Vernon, a dedicated senior living community committed to providing exceptional care and services to our residents. We pride ourselves on creating a welcoming and supportive environment for seniors and their families.
Position Overview:
We are seeking a compassionate and organized Sales Associate Coordinator to facilitate a seamless transition for new residents into our community. The ideal candidate will possess strong communication skills, a passion for working with seniors, and the ability to manage multiple tasks efficiently.
Key Responsibilities as a Sales Associate Coordinator:
- Resident Onboarding: Coordinate the move-in process for new residents, ensuring all necessary paperwork is completed and preferences are accommodated.
- Family Communication: Serve as the primary point of contact for residents’ families, providing updates and addressing concerns throughout the move-in process.
- Collaboration: Work closely with various departments (care staff, maintenance, and activities) to ensure a smooth transition for new residents.
- Community Tours: Conduct personalized tours for prospective residents and their families, highlighting the community’s amenities and services.
- Follow-Up: Schedule and conduct follow-up meetings with new residents and their families to ensure satisfaction and address any ongoing needs.
- Sales Tracking: Maintain a sales tracking system and manage creative follow-up campaigns for prospects.
- Reporting: Assist with the completion and dissemination of weekly, monthly, and quarterly reports.
Desired Characteristics as a Sales Associate Coordinator:
- Compassionate and empathetic, with a genuine desire to help seniors and their families.
- Strong interpersonal and communication skills.
- Detail-oriented and highly organized, with excellent multitasking abilities.
- Proactive and solution-oriented, capable of anticipating and addressing potential challenges.
- Positive attitude and a team player who fosters a collaborative environment.
Experience and Education Reqs:
- Bachelor’s degree in Social Work, Gerontology, Healthcare Administration, or a related field preferred.
- Prior experience in senior living, customer service, or healthcare coordination is a plus.
- Proficiency in Office Suite, including Excel and PowerPoint; familiarity with CRM systems is essential.
- Knowledge of senior care services and an understanding of the challenges faced by seniors and their families.
Benefits:
- Competitive salary
- Comprehensive health benefits
- Paid time off and holidays
- Opportunities for professional development and training
- A supportive and engaging work environment
How to Apply for Sales Associate Coordinator:
If you are passionate about making a difference in the lives of seniors and their families, we invite you to apply by submitting your application and resume!
Spring Hills Mount Vernon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage applications from all qualified individuals, including those from diverse backgrounds and experiences.
