What are the responsibilities and job description for the Dental/ Insurance Patient Care Coordinator (Must Have Dental Experience) position at Spring Lake Dental Group?
Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients within our healthcare facility. This position involves managing patient interactions, coordinating appointments, and providing administrative support to medical and dental staff. The ideal candidate will possess strong organizational skills, a solid understanding of medical terminology, and a commitment to delivering exceptional patient care. Must have experience to apply.
Duties
- Serve as the primary point of contact for patients, addressing inquiries and providing information about services.
- Schedule and confirm patient appointments while managing the daily calendar for healthcare providers.
- Maintain accurate patient records and ensure all documentation complies with regulatory standards.
- Assist in the preparation of treatment plans and communicate effectively with both patients and healthcare professionals.
- Process patient information, including insurance verification and billing inquiries.
- Collaborate with medical and dental office staff to streamline operations and enhance patient satisfaction.
- Utilize medical terminology effectively to communicate with patients regarding their care.
- Support administrative functions such as filing, data entry, and maintaining office supplies.
Qualifications
- Previous experience in a medical office or dental office setting is preferred.
- Familiarity with medical terminology is essential for effective communication within the team.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent interpersonal skills to foster positive relationships with patients and staff.
- Proficient in providing medical administrative support, including scheduling and record management.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Ability to Commute:
- Spring Lake, NC 28390 (Required)
Ability to Relocate:
- Spring Lake, NC 28390: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20