What are the responsibilities and job description for the Concierge position at Spring Oak York?
Job Overview
Spring Oak York Senior Living is a family-owned organization that prioritizes a warm and welcoming atmosphere for our residents and staff. Our company credo is "Welcome to the family," and we are committed to ensuring that every member of our community feels valued and supported. We believe that seniors should be able to "Celebrate life and wellness to the fullest amount", we look for team members who feel the same. Join the Spring Oak family and be a part of our growth!
We are seeking a dedicated and enthusiastic Concierge to join our team in providing exceptional guest services at our community. The ideal candidate will possess a strong background in hospitality, with a passion for ensuring guests have an unforgettable experience. As the first point of contact for Residents, the Concierge will play a vital role in creating a welcoming atmosphere and assisting with various inquiries and requests.
Responsibilities
- Provide basic facility information such as brochures and informational packets to persons requesting about the community and its programs
- Greet visitors in a friendly, courteous and professional manner. Screens and requires all visitors to sign in at reception desk.
- Notifies residents or department heads when visitors are present. Instruct visitors according to individual instructions.
- Perform clerical duties as assigned.
- Handle phone inquiries with excellent phone etiquette,
- Schedule tours/visits tour prospective residents
Skills
- Proven experience in a front desk or hospitality role is preferred.
- Excellent time management skills to prioritize tasks effectively in a fast-paced environment.
- Strong guest service skills with the ability to build rapport with diverse clientele.
- Knowledge of resort or hotel operations is advantageous.
Job Type: Part-time
Pay: Up to $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
Work Location: In person
Salary : $14