What are the responsibilities and job description for the Campground Manager position at Spring Valley Campground?
Overview
We are seeking a dedicated and enthusiastic Camp Manager to oversee the daily operations of our camp facility. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. As the Camp Manager, you will be responsible for ensuring that all campers and guests receive top-notch hospitality services while maintaining a safe and enjoyable environment.
Duties
- Manage all aspects of camp operations, including staff supervision, scheduling, and training.
- Foster positive guest relations by addressing inquiries, resolving issues, and ensuring satisfaction throughout their stay.
- Oversee front desk operations, including check-in/check-out processes and guest services.
- Coordinate activities and programs to enhance the overall camp experience for guests.
- Maintain cleanliness and organization of camp facilities to ensure a welcoming atmosphere.
- Collaborate with upper management and maintenance
- Monitor compliance with health and safety regulations to provide a secure environment for all guests.
- Develop and implement marketing strategies to attract new guests and retain returning visitors.
- Manage and be proactive on all social media accounts, including staying up to date on Messenger and emails.
- This position requires the necessary full-time hours during seasonal operations and part-time as-needed hours during off-season.
Experience
- Previous experience in hospitality management is greatly appreciated but not required.
- Strong customer service skills with a focus on guest relations.
- Proven experience in front desk operations or guest services is an asset.
- Excellent communication and interpersonal skills to effectively interact with guests and staff alike.
- Ability to work flexible hours, including weekends and holidays as needed.
If you are passionate about creating memorable experiences for guests in a camp setting and possess the required skills, we encourage you to apply for this exciting opportunity!
Job Types: Full-time, Part-time
Pay: $15.00 - $25.00 per hour
Expected hours: 10 – 60 per week
Physical Setting:
- Camp
Schedule:
- 8 hour shift
- Holidays
Work Location: In person
Salary : $15 - $25