Director of Youth Services

Company Description

With a legacy of 175 years, Springboard Community Services is dedicated to transforming the lives of Maryland's most vulnerable individuals and families. From supporting underserved communities, individuals, children and families, we continuously adapt to meet evolving challenges. Our mission is to help individuals succeed through behavioral health, case management and housing support and to overcome life's challenges, guiding them toward success and fulfillment.

Role Description

This is a full-time, on-site role for a Director of Youth Services at Springboard Community Services in Baltimore, MD. The Director will be responsible for overseeing youth programs, managing program development and implementation, and leading youth development initiatives to support the daily growth and well-being of young individuals.

Primary Duties and Responsibilities

• Provide supervision and program oversight to youth-facing case management, clinical, and administrative staff to ensure that services are client-centered, trauma-informed, culturally competent, and delivered with the highest standards of quality.
• In partnership with the Chief Program Officer, assist with the implementation of new policies/procedures/initiatives related to efficient program operations.
• Serve as the primary point of contact for youth programs at SCS.
• Lead program development initiatives for Baltimore City youth programs as they arise; this includes new programs and current programs that require restructuring.
• Build and maintain a network of external stakeholders to develop a robust array of resources for youth to access to improve overall quality of life and promote self-sufficiency.
• Engage with all workgroups formed in the development of the SCS Youth Training Center
• Work with the Youth Advisory Board to inform program services, identify gaps in services, and strategize on potential opportunities for intervention.
• Provide financial and programmatic reports to agency administrative staff, leadership, and funders as required.
• Ensure grant compliance through provision of services consistent with grant deliverables.
• Collaborate with IT/billing departments to ensure that program metrics, processes, and workflows are effectively captured in the agency’s Electronic Health Record (EHR) system and in accordance with any relevant billing standards.
• Ensure that programmatic activities are within the scope and allowances of the program’s budget; work with the finance team to meet grant and agency’s funding requirements.
• Participate in jurisdictional fundraising activities.
• Assist in identifying funding sources and writing grants to maintain and enhance programmatic funding.
• Establish activities to enhance and promote staff development.
• Recruit and hire staff as necessary.
• Other duties as assigned.

Certificates, licenses and registrations:

LCSW-C or LCPC licensure in the State of Maryland is required (This is a MUST to move your application forward). LCSW-C Board Approved Supervisor preferred.

*Professional license number required for verification.

Qualifications, Education and Experience

• Youth Services and Youth Programs management skills
• Experience in Program Management and Program Development
• Youth Development expertise
• Passion for creating impactful youth programs
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Knowledge of community resources and support systems
• Master’s Degree from an accredited social work, professional counseling, or marriage and family therapy program.
• Licensure at the highest professional level. Board approved supervisor preferred.
• Ability to work with persons of diverse backgrounds.
• Proficiency in providing culturally competent, culturally sensitive, and trauma-informed care.

**Preferred

• A minimum of five years post-masters experience within a clinical program including supervision of staff, program management and development and a minimum of five years experience working with marginalized, underserved youth with advanced knowledge of the individual, family, and community dynamics that impact this population.
• Knowledge of compliance with HUD grants like CoC and ESG is a plus.

Work Environment

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The work environment characteristics are as follows:
• Drug-Alcohol Free;
• Smoke Free;
• Non-Harassment; and
• Handicap Accessibility
• A routine office setting, but with travel requirements. Flexibility to telecommute with prior approval.

Benefits

• Health, dental, vision coverage, 403B plan (employer match), flexible spending accounts, AD&D, life insurance and long-term disability, subject to applicable waiting periods.
• Paid time off (sick/vacation) earned on an accrual basis and Agency-paid holidays.