What are the responsibilities and job description for the Administrative Assistant / Front Desk position at Springboard Media?
Are you great at first impressions? Do you enjoy helping people and having fun at your job? Are you a great multi-tasker? Can you do all these things with a smile and a sense of humor?
As an Administrative Assistant, you’ll be the first point of contact for clients, partners, and visitors—ensuring a warm and professional welcome. You'll present a seamless experience from the moment they arrive or call and assist with administrative tasks to keep the office running smoothly. This role is ideal for someone who takes initiative, stays organized, and always looks for ways to improve the space around them.
This position requires a M-F physical presence at our Center City Philadelphia office.
Key Responsibilities:
Springboard Media offers a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k, and plenty of room for career advancement. Maintaining a great culture and happy customers are our top priorities.
Be sure to include ALL of the following for consideration:
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As an Administrative Assistant, you’ll be the first point of contact for clients, partners, and visitors—ensuring a warm and professional welcome. You'll present a seamless experience from the moment they arrive or call and assist with administrative tasks to keep the office running smoothly. This role is ideal for someone who takes initiative, stays organized, and always looks for ways to improve the space around them.
This position requires a M-F physical presence at our Center City Philadelphia office.
Key Responsibilities:
- Front Desk Management – Be the first point of contact for clients, partners, and visitors, ensuring a warm, professional welcome
- Answer and direct incoming calls to the appropriate departments
- Receive, sign for, and route packages and certified mail
- Assist with administrative tasks to keep the office running smoothly
- Maintain a strong understanding of our company and neighboring businesses to answer inquiries effectively
- Take ownership of the entire building’s offices and common areas—ensuring they remain clean, organized, and welcoming
- Stay proactive—finding ways to improve processes and support the team beyond assigned tasks
- Uphold our friendly, helpful culture in every interaction
- A self-starter who takes initiative and finds ways to contribute
- Exceptional communication and interpersonal skills
- Strong organizational abilities with a keen attention to detail
- A positive, team-oriented attitude
- Previous front desk or customer service experience preferred
- Ability to lift 75 pounds
Springboard Media offers a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k, and plenty of room for career advancement. Maintaining a great culture and happy customers are our top priorities.
Be sure to include ALL of the following for consideration:
- Cover letter of the top 10 reasons you’re the best candidate for our team. This position is all about first impressions... Make it count!
- Resume including 1 years of work experience
- The results from this personality test: http://www.humanmetrics.com/cgi-win/jtypes2.asp
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