Billing Analyst

Job Description

Job Description

Why Springbrook :

Springbrook Software is the leader in cloud-based ERP and payments software for local municipal governments and special districts. For more than 35 years, Springbrook has set the industry standard for how small and medium sized municipalities and utility districts operate with high efficiency, economy, and security. More than 3,000 cities, towns, and districts in the United States, Australia, and New Zealand use our suite of modern, high-performance solutions to manage their finances, payroll, and utility billing. We believe in a citizen-centric government that empowers its community with financial transparency, efficiency, and a seamless payment experience.

We offer employees a culture that emphasizes performance, productivity, and collaboration. You will be empowered and engaged working with like-minded individuals who are driven and enthusiastic about contributing to a market-leading software organization with proven technology.

While we are busy changing the world, we also strongly believe in having fun and excitement at work as well as encourage a collaborative and healthy work-life balance. We offer competitive salaries and excellent benefits.

Where you fit :

This high impact position is part of our Finance and Accounting team. The ideal candidate will be able to work independently and collectively within the Finance organization as well as with members of the Sales Operations, Sales, Services, Product and Finance teams. This role is responsible for timely customer billing and revenue recognition and helping our fast-growing Company streamline and continuously improve our billing processes across multiple product lines and businesses.

This position is a hybrid role based in American Fork, UT.

RESPONSIBILITIES :

• Ensure monthly invoicing and revenue recognition is completed in an accurate and timely manner
• Work with the Services team to process monthly professional services and implementation billings
• Manage 3rd party pass-through and transactional billing
• Timely completion of month-end closing activities of the billing group
• Assist with determining impact of contract terms on revenue recognition and accounting requirements and communicate status and issues accordingly
• Manage the Credit Memo process to assure completion in an auditable and timely manner
• Report the Billings team's activity and KPI's to senior management
• Work closely with Order Management, Services, and the Collections team to resolve customer issues
• Complete ad-hoc reports, projects, reporting as required
• Work with Accounts Receivable to resolve billing issues as necessary
• Maintain general awareness of Springbrook security and privacy policies
• Report any security incident or suspected security incident to the Springbrook Incident Response Team

Required Qualifications :

Preferred Qualifications :

Applicants must have the unrestricted ability to work in the United States (sponsorship will not be offered).

Springbrook Software is an Equal Opportunity Employer. Springbrook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.