Farmer's Markets-Events Sales/Operations Manager

Springbrook Hollow Farm Distillery LLC is a craft distillery creating premium, hand made products in the beautiful Adirondack Mountains.

Springbrook Hollow Farm Distillery is hiring a Farmers’ Market Operations Manager who will report to the Sales Director.

This opportunity is for someone who is action-oriented and ready to step into a management role to help guide the execution of our approximately 40 year round farmers’ markets and make sure we are meeting our mission and quality standards at the market sites.

You will be responsible for our farmers’ markets running smoothly. This includes finding and applying for new and repeat markets and festivals as well as recruiting/assigning staff to fill them. This role is responsible for preparing staff, sites, supplies and equipment ahead of market days and helping to oversee market day operations by: managing the warehousing, deployment, and recovery of market product, equipment and supplies. Coordinating with the markets to make sure Site Managers are fully briefed for their market days, being in markets on market days to support and coach the Site Managers when necessary, training of new Site Managers, overseeing in-market initiatives and programming, responding to situations that arise in the markets, and using in-market observations and Site Manager reporting to solve problems and improve operations.

In support of the Sales Manager, you may be asked to attend community meetings from time to time. This role is also responsible for filling in as a site manager as needed when a market is unstaffed or a team member needs to take time off.

Your success will be measured by how smoothly our supply and equipment logistics system operates, the confidence our Site Managers have in their supplies and equipment, our Site Managers’ understanding of what to expect on their market day and what is expected of them, and the satisfaction of our vendors, shoppers and site hosts in the quality and professionalism of our markets.

We are a small craft Distillery but have executed very successful farmers markets year-round due in part to our collaborative nature as a team and a business. You will be a good fit for our team if you are ready to learn everything about how to run farmers markets, think on your feet, lead by example, love working out in the field but are focused and skilled in handling office tasks too, thrive on connecting to colleagues and community, believe in the importance of communication and follow-through, and are completely comfortable with telling people what to do in order to get everyone working together to achieve the best possible results.

We will train the right person, but you must bring:

• An interest in craft spirits
• A willingness to step out in front of situations to make sure things are done well and goals are met
• A love of checklists, plans, schedules and on-time execution
• The ability to work independently but stay connected to your team
• A good instinct for collaboration that ensures you are regularly trading information and ideas with your fellow team members and not waiting for other people to reach out to you
• Excellent customer service skills; a polished and friendly demeanor
• Excellent coaching and training skills
• A drive to keep things organized and well-documented
• Comfort with Google business suite (Docs, Sheets, Gmail) where we do our business work and internal communications; basic office skills; basic social media posting skills; confidence in your ability to learn new software for inventory management and customer relationship management
• The ability to lift and carry up to 50 pounds, to walk and stand for several hours at a time, and to work outdoors in all weather conditions
• A valid driver’s license, willingness to drive as needed on a weekly basis to get to work sites, and a vehicle that you are willing to use to move supply bins and small equipment (e.g., a folding table); the ability to drive a van or small box truck when needed.

This is a full-time, salaried position with a regular work schedule of Monday-Friday with some occasional weekend work and (very) occasional evening meetings.

The annual compensation is $30,000-$40,000 plus employer-subsidized health insurance, paid holidays, paid vacation, paid sick leave, and mileage and expense reimbursement. The job is based at our Fort Ann, NY location.

Running live events can be demanding, and the nature of this job requires flexibility, but we are very conscientious about work-life balance and respect our team’s time off and, under typical work conditions, our staff is able to set reasonable caps on work week hours.

To apply, include your resume with a cover letter that describes how your work and life experience have prepared you to meet the “must haves” listed above.

All employment decisions that Springbrook Hollow Farm Distillery makes are based on organizational needs, job requirements and the employee or applicant's qualifications. We are an equal opportunity employer.

Job Type: Full-time

Pay: From $35,000-$40,000 per year

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Ability to Commute:

• Fort Ann, NY 12827 (Required)

Work Location: Hybrid remote in Fort Ann, NY 12827

Salary : $30,000 - $40,000