Inventory Coordinator

Position Overview: The Inventory Coordinator plays a vital role in managing inventory and providing essential support to the sales and service teams at the store level. With a focus on inventory control, this role ensures efficient stock management and acts as an advocate for the sales team by addressing their needs and communicating them effectively to the inventory department. The Coordinator also handles various administrative tasks to support smooth store operations and enhance the client experience with occasional client facing interactions to support both sales and service customer needs.Principal Duties & Responsibilities:Inventory and Store Office Duties:

• Inventory Opening Procedure: Oversee the Diamond Inventory Count in accordance with Store Manager Assignments.
• Stock Coordination: Facilitate the transfer of stock in and out of the store.
• Website Orders: Fulfill online orders and prepare shipments to clients.
• Outgoing Purchases & Vendor Returns: Process and ship outgoing purchases and manage vendor returns.
• Interstore Transfers: Manage laydowns for Interstore Transfer Client Pickups and communicate with clients when items are ready.
• Stock Replenishment: Oversee the replenishment of incoming stock and manage special orders within the system.
• Memo Inventory: Handle and manage memo inventory requirements.
• Diamond Verification: Conduct inspections and verification of inscriptions.
• Lay-a-way Reconciliation: Prepare and review the Lay-a-way Reconciliation Report.
• Inventory Opportunities: Identify and report missed inventory opportunities to the Inventory Director.
• Pending Report: Maintain and manage the Pending Report for Special Orders.
• Inventory Setup: Assist in setting up inventory in store displays during understaffed periods.
• Donated Items Coordination: Organize and manage the store’s donated items for nonprofit organizations.
• Trunk Show Support: Provide support for instore trunk shows, ensuring items are prepared before leaving the store.
• Back-Office Procedures: Open the safe, set up the office, and manage daily office tasks.
• Stocking Needs: Identify and address the store’s stocking needs.
• Office Supplies: Order and stock general office supplies and branded materials related to sold inventory (e.g., jewelry boxes, bags, tissue paper).

Communication Standards:

• Advocacy for Sales Team: Act as a key advocate for the sales team, regularly gathering insights and feedback to address their issues and needs.
• Timely Communication: Ensure that sales team needs and concerns are promptly communicated to the inventory department to facilitate quick resolutions.
• Feedback Loop: Establish and maintain a feedback loop with the sales team to continually assess and address inventory-related issues and improve store operations.
• Collaborative Approach: Work closely with sales and service teams to ensure inventory processes support their objectives and contribute to a superior client experience.

Preferred Experience:

• Administrative/Operations Experience: 1-3 years in an administrative or operations role.
• Project Management: Ability to manage multiple projects and proactively solve problems.
• Team Environment: General understanding of team dynamics and collaboration.
• Communication Skills: Strong verbal and written communication skills across various departments.
• Education: High school diploma required.

Position Details:

• Work Schedule: Full-time, 40 hours per week, Tuesday-Saturday.
• Compensation: Competitive pay and benefit package.
• Holiday Hours: Retail setting requires extended hours during the holiday season.

About Springer's Jewelers:Springer’s Jewelers is a coastal New England family-owned chain of jewelry stores that provides high quality fine jewelry to thousands of New England patrons and visitors. Since 1870, Springer’s Jewelers has celebrated their clientele’s most important life moments. We are Maine’s oldest operating jewelry store and are one of the oldest fine jewelers in the United States.Springer's Jewelers is prideful of its company culture that consists of an employee driven, fun, fast paced and thriving work environment. We offer competitive pay and a rich benefit package. In addition, every employee has the opportunity to earn a bonus based on the achievement of company wide gross profit goals that are set annually. Springer’s Jewelers also offers every employee a portion of the annual profit-sharing bonus pool based on our company’s net operating income at the end of each fiscal year.Springer’s Jewelers is an Equal Opportunity Employer.Become a key player in our team and help deliver an exceptional experience for our clients while managing inventory with precision and efficiency!