What are the responsibilities and job description for the Banquet Houseman / Set-up events position at Springfield Country Club?
Job Overview:
The Banquet Houseman is responsible for the set-up, breakdown, and maintenance of banquet rooms and event spaces at Springfield Country Club. This role requires attention to detail, physical stamina, and the ability to work effectively in a fast-paced environment. The Houseman will work closely with the banquet and event teams to ensure all events are executed smoothly and to the high standards of the club.
Key Responsibilities:
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Event Setup:
- Assist in the setup of tables, chairs, linens, and décor according to the specifications for each event.
- Set up all banquet equipment, including audio/visual equipment, staging, and other necessary items.
- Ensure that the event space is arranged according to the event planner's layout, ensuring the timely completion of setup.
- Place centerpieces, menus, and other decor items as needed.
Event Breakdown:
- Breakdown tables, chairs, linens, and décor at the conclusion of the event.
- Ensure that all banquet equipment is properly stored and cleaned.
- Work quickly and efficiently to reset rooms for the next event.
General Maintenance:
- Maintain cleanliness and organization of banquet storage areas.
- Assist in the transportation of supplies to and from event spaces.
- Ensure that all cleaning duties are performed according to health and safety standards.
Team Collaboration:
- Work with the banquet team to deliver seamless event execution.
- Communicate effectively with event coordinators and other staff to meet the specific needs of each event.
Customer Service:
- Provide assistance to guests and other staff members as needed during events.
- Be attentive to the needs of event staff to ensure smooth operations.
Safety:
- Ensure that the work area is safe for all team members and guests.
- Report any equipment malfunctions or safety hazards immediately to the supervisor.
Qualifications:
- High school diploma or equivalent.
- Previous experience in banquet or hospitality services preferred but not required.
- Ability to lift up to 50 pounds and stand for extended periods.
- Strong attention to detail and a high level of organization.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to work efficiently and effectively in a team environment.
- Excellent communication skills.
Working Conditions:
- This is a physically demanding role that may involve heavy lifting and long hours.
- Must be able to handle various cleaning and maintenance equipment.
- Fast-paced environment, with the potential for varied hours based on event schedules.
You may be asked by management to engage in duties that are related to your position even though they are not routine. These include helping assemble temporary dance floors, podiums and other structures; upselling venue services and amenities to guests; relaying data to outside departments; and assisting audio-visual personnel in setting up equipment like speakers and monitors. In some cases, you may also be tasked with helping transport food, beverages, decorations and equipment to an off-premises event location.