What are the responsibilities and job description for the Part-time Game Master position at Springfield Escape Room?
TITLE
Game Master - Escape Room
CATEGORY
Customer Service
DESCRIPTION
Job Relationships
Primarily reports to the General Manager; instructs participants and provides high quality entertaining experience.
Job Summary
Responsible for participant experience and coordinating experiences.
Responsibilities
- Manage scheduling and coordination for experiences
- Ensure the customers receive a high quality, entertaining experience
- Ensure the room is ready to open on time.
- Explain the story and rules of the room to customers.
- Provide customer service through Facebook, E-mail and other sources
- Inform the Manager of any production / safety / performance issues within the room (lights out, something is broken, etc.)
- Immediately address issues inside the room as needed (something broke, missing clue, etc.)
- Ensure the room is reset for the following group
- Address issues within the room as they arise, coordinate issues and resolutions with the Manager
- Ensure that the store is always clean and organized
Work Requirements
- Ability to communicate effectively and professionally with peers, managers, customers, vendors and others.
- Ability to read, comprehend and follow instructions in English.
- Ability to write for completion of documentation and reporting requirements.
- Other duties as needed.
- Must be at least 18 years of age.
- Must have reliable transportation.
- Must be willing to work evenings and weekends.
Physical Requirements
- Be able to sit and view LED/LCD monitors for several hours without eye strain.
EOE STATEMENT
We are an Equal Opportunity Employer.
Job Type: PART-TIME ONLY
Salary: $12 /hour
Work Remotely
- No
Job Type: Part-time
Pay: $12.30 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $12 - $12