Front Office Receptionist

At Springfield Masonic Community, we pride ourselves on being the trusted partner to help people age respectfully and our employees are the key to this success. A fun, supportive, team-based work environment, we want our employees to love what they do so our community members are happy and receiving the best care. We want you to be equipped with all the tools you need to provide the best care possible, so we use innovative technology, and it’s why we won the 2022 Leading Age Ohio Innovation Award. If a community or staff member has an idea for something to make life better or work easier? We find a way to make it happen.

We want to take care of you as much as you take care of our community members. That’s why we offer competitive benefits including paying up to $5,000 a year for tuition so you can further your education and your career. We also understand that everybody goes through tough times, so our HOPE program provides financial assistance to employees in need.

Don’t let our name confuse you; you don’t need to be Masonic to live or work here. Our history is rooted in the Masonic values of service and charity, but that doesn’t mean we’re all Masons. In fact, many of our residents and employees aren’t!

We’re ready for you to join our team! Browse our current openings to find a position that aligns with your talents and find a career where you’re more than a job title.

Summary:

Provides efficient and effective communications service to administrative staff and residents of The Ohio Masonic Community and Springfield Masonic Community by answering phones and offering assistance to visitors.  This position also monitors fire alarm systems, video/audio entry door camera system, resident alert system including pendant and pull system, severe weather warning equipment and other such transmitters or devices and communicates with Security and Department Supervisors and activate alert systems as directed.  Maintains knowledge of campus emergency operation plan’s policies and procedures and complies with all communications aspects during disaster or emergency procedures.

Requirements:

Two-year certificate from college or Technical school; or three years experience; or equivalent Combination of education and experience.

Excellent communication skills both written and verbal.

Proficient in computer applications, including word processing, data base management and spreadsheets.

Ability to work in a fast-paced, a sometimes stressful area, to move from one task to another with multiple interruptions.

Excellent customer service skills is required.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

The Ohio Masonic Home offers a full complement of benefits for those that qualify, including medical, dental and vision insurance with many preventative drugs covered at 100%, 403(b) plan participation with a matching contribution, Paid Time Off, Life Insurance benefits and a generous $5,000 education assistance program, among others.

After submitting your application, you will receive an email and text invitation from our trusted partner, Arena, to complete a brief 3-5 minute questionnaire. Please complete this step as part of your application, as it helps us learn more about you.