What are the responsibilities and job description for the PBX Operator position at Springfield Masonic Community?
The Ohio Masonic Communities includes Browning Masonic Community in Waterville, Ohio, Springfield Masonic Community in Springfield, Ohio, and Western Reserve Masonic Community in Medina, Ohio, as well as The Ohio Masonic Communities Foundation and The Ohio Masonic Communities Resource Center. Our history is rooted in the Masonic values of service and charity. We live these values by serving as a trusted partner to help our communities thrive. Many of our residents and staff have Masonic connections, but it is never required.
We believe in providing the best-in-class care and services to our communities. We strive to be an Employer of Choice and an Organization of choice. Our team members provide our residents with the best care possible, and we believe the key to that is treating our team members to the best.
To treat you to the best while you provide our residents with the best care, we offer a variety of benefits. Many of these are offered to both full-time and part-time team members.
- Medical/Dental/Vision Insurance (with many preventative prescriptions made at 100%)
- Paid-Time-Off (PTO) of up to 136 hours in the first year
- Extended Illness Reserve
- Paid Holidays (including a Floating Holiday)
- HOPE Emergency Financial Assistance
- Life Insurance
- Up to $5000 of Education Assistance per year
- Discounted Tuition with partnered schools, including Hondros College of Nursing
- 403(b) Retirement Plan Participation with Match
- Early Wage Access – Work today, get paid tomorrow
- And more!
We are an equal opportunity employer and encourage applications from qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are ready to welcome you to our team! Browse our current career opportunities to start your journey with us and see the possibilities for where your career could grow with us!
Summary:
Provides efficient and effective communications service to administrative staff and residents of The Ohio Masonic Community and Springfield Masonic Community by answering phones and offering assistance to visitors. This position also monitors fire alarm systems, video/audio entry door camera system, resident alert system including pendant and pull system, severe weather warning equipment and other such transmitters or devices and communicates with Security and Department Supervisors and activate alert systems as directed. Maintains knowledge of campus emergency operation plan’s policies and procedures and complies with all communications aspects during disaster or emergency procedures.
Requirements:
Two-year certificate from college or Technical school; or three years experience; or equivalent Combination of education and experience.
Excellent communication skills both written and verbal.
Proficient in computer applications, including word processing, data base management and spreadsheets.
Ability to work in a fast-paced, a sometimes stressful area, to move from one task to another with multiple interruptions.
Excellent customer service skills is required.
After submitting your application, you will receive an email and text invitation from our trusted partner, Arena, to complete a brief 3-5 minute questionnaire. Please complete this step as part of your application, as it helps us learn more about you.