What are the responsibilities and job description for the Business Development and Customer Engagement Lead position at Springfield Spring & Stamping?
We're a dynamic and growth-oriented company that values its employees and invests in their success. As a Business Development and Customer Engagement Lead, you will play a critical role in managing and growing customer accounts while ensuring they receive top-tier service.
Your responsibilities will include building and maintaining strong customer relationships, understanding customer needs and identifying new opportunities to increase revenue, working closely with internal teams to quote new projects, process orders, and manage timelines, solving issues quickly, and ensuring smooth transactions.
We offer a competitive salary, bonus opportunities every 6 months, health insurance, 401k with 25% company match, PTO, paid holidays, and vacation time.
The ideal candidate has 5-8 years of experience in account management, sales, or customer service, preferably in manufacturing. They should possess strong interpersonal skills, a problem-solving mindset, detail-oriented organization, and technical adaptability.
