What are the responsibilities and job description for the Sales and Customer Relationship Manager position at Springfield Spring & Stamping?
We're seeking an experienced Sales and Customer Relationship Manager to join our team at Springfield Spring & Stamping. As a key member of our Sales & Customer Service team, you will be responsible for managing and growing customer accounts while ensuring they receive top-tier service.
Your role will involve building and maintaining strong customer relationships, understanding customer needs and identifying new opportunities to increase revenue, working closely with internal teams to quote new projects, process orders, and manage timelines, solving issues quickly, and ensuring smooth transactions.
In addition to your responsibilities, you will also have the opportunity to work with our cutting-edge technology and processes to provide exceptional service to our customers.
We offer a competitive salary, bonus opportunities every 6 months, health insurance, 401k with 25% company match, PTO, paid holidays, and vacation time.
The ideal candidate has 5-8 years of experience in account management, sales, or customer service, preferably in manufacturing. They should possess strong interpersonal skills, a problem-solving mindset, detail-oriented organization, and technical adaptability.
