What are the responsibilities and job description for the Room Attendant position at Springhill Suites Annapolis?
The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.
- Cleaning and servicing assigned rooms or areas according to established standards and procedures including
- Clean and arrange guest rooms to hotel standards for guest arrival
- Clean and maintain common areas of the hotel
- Perform laundry duties as necessary
- Stock and maintain housekeeping supply rooms
- Ensure a high level of customer service is performed at all times
- Assist guests with requests and questions as necessary
- Report any damages or repairs needed to management
- Report all lost and found items to the Housekeeping Manager
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