What are the responsibilities and job description for the Rooms Inspector (Housekeeper) position at SpringHill Suites by Marriott Chattanooga...?
Join our beautiful SpringHill Suites in Ooltewah, TN - assisting the Housekeeping team, taking them to the next level!
Perks
Franchise Travel Discounts, Vision and Dental Insurance, Voluntary Benefits, 401(k), Daily Pay, PTO, and Free TeleHealth Program
ARE YOU A DYNAMIC LEADER?? A TEAM PLAYER?? DO YOU ENJOY HELPING PEOPLE SUCCEED?? ARE YOU LOOKING TO ADVANCE YOUR CAREER WITH A GROWING COMPANY? IF YOU ANSWERED "YES" TO ALL OF THE ABOVE QUESTIONS, THEN WE ARE LOOKING FOR YOU!! We provide COMPETATIVE PAY!! FREE participation in our Telehealth program!! PAID PTO!!! Voluntary benefits such as: DENTAL, VISION, STD, LTD, LIFE INSURANCE!! Generous TRAVEL DISCOUNTS!!! Employee referral INCENTIVES!! We also offer DAILY PAY through our partner Zayzoon!
We have several exciting opportunities within our housekeeping department!! The ideal candidates will have experience leading teams to success through positivity and goal-oriented tasks.
Primary Responsibilities of a Room Inspector:
- Keep current with updated list of checkouts
- Inspect all clean rooms & update them in the computer
- Adhere to M. Gibson Hotels employee handbook, standard code of conduct, policies and procedures
- Ensure housekeepers have set PTAC units at proper levels (including heating & air)
- Work closely with the Executive Housekeeer to ensure directives are met
- Assist as needed with each new housekeeper through example, observation, demonstration, constructive feedback
- Coordinate with our maintenance team regarding items requiring repair
- Make sure that any problem in the room is corrected by the housekeeper who first cleaned the room and prior to the room being reported clean to the front desk
Guest Service & Satisfaction
- Housekeeping of at least 2 years preferred
- Responds promptly to any guest's inquiries or complaints
- Shows personal control in front of guests by maintaining positive attitude, staying calm & patient, avoiding use of negative language, and never displaying anger
- Demonstrates a commitment to servicing the guest; takes initiative to speak to a guest
- Acknowledges every guest with eye contact, nod, & greeting
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
