What are the responsibilities and job description for the Executive Housekeeper position at SpringHill Suites by Marriott Grand Island NE?
Benefits:
Summary of Duties and Responsibilities/ Essential Functions
Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
Develops and implements strategies for achieving department goals; manages the day-to-day operations of the Housekeeping Department; Ensures that guestrooms are clean, restocked and straightened; regularly inspects guestrooms; determines appropriate staffing levels based on occupancy and schedules associates accordingly; trains associates in proper work procedures, safety, and customer service; tracks the inventory, purchasing and dispersement of linens, cleaning and other supplies; Supervise the hotel laundry operations; coordinates room availability with the Front Office Manager; Holds regular department meetings; maintains and communicates department goals; recruits and selects qualified candidates; communicates performance expectations and provides associates with on-going feedback; coaches and counsels associates to achieve work and personal objectives; fosters 100% guest satisfaction through standards encouraging genuine hospitality and exceeding guest expectations; listens to associates and guests; apologizes with empathy as appropriate and follows through when resolving guest concerns.
Minimum Qualifications
Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed.
- Daily Pay- Get paid on demand
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Summary of Duties and Responsibilities/ Essential Functions
Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
Develops and implements strategies for achieving department goals; manages the day-to-day operations of the Housekeeping Department; Ensures that guestrooms are clean, restocked and straightened; regularly inspects guestrooms; determines appropriate staffing levels based on occupancy and schedules associates accordingly; trains associates in proper work procedures, safety, and customer service; tracks the inventory, purchasing and dispersement of linens, cleaning and other supplies; Supervise the hotel laundry operations; coordinates room availability with the Front Office Manager; Holds regular department meetings; maintains and communicates department goals; recruits and selects qualified candidates; communicates performance expectations and provides associates with on-going feedback; coaches and counsels associates to achieve work and personal objectives; fosters 100% guest satisfaction through standards encouraging genuine hospitality and exceeding guest expectations; listens to associates and guests; apologizes with empathy as appropriate and follows through when resolving guest concerns.
Minimum Qualifications
- At least 2 years in a supervisory or management position directly related to the above set of duties
- Able to collaborate effectively with subordinate staff and peer hotel managers
- Ability to navigate FOSSE and run daily reports to organize team and set them up for success
- Ability to communicate effectively in English
- Ability to communicate effectively in Spanish (highly desirable)
- Ability to work a variable work schedule
- Ability to sit or stand for extended periods of time
- Ability to use proper lifting techniques; can lift up to 50 pounds regularly and up to 75 pounds occasionally.
- Ability to use cleaning materials, supplies and equipment (vacuums, buffers, laundry equipment, etc.)
Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed.
