What are the responsibilities and job description for the Front Desk Clerk (Mostly 7a-3p Shift) position at SpringHill Suites by Marriott?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide exceptional customer service and address guest concerns or issues
- Assist with reservations and room assignments
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized front desk area
Experience:
- Previous experience in a front desk or customer service role preferred
- Bilingual skills (English/Spanish) highly desirable
- Knowledge of hospitality management and guest relations
- Familiarity with phone systems and phone etiquette
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving skills
As a Front Desk Agent, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their stay is comfortable. Your excellent customer service skills, attention to detail, and ability to handle various responsibilities will contribute to the overall success of our hotel.
Join our team and enjoy the benefits of working in the hospitality industry, including opportunities for career growth, competitive pay, and a positive work environment. Apply today to become part of our dedicated team of professionals.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
Experience:
- Hotel: 1 year (Preferred)
Work Location: In person
Salary : $12 - $14
