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Hotel Front Desk Guest Service Agent - Full Time (new hotel)

SpringHill Suites by Marriott
Bettendorf, IA Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/27/2025

Job Description

Job Description

Springhill by Marriott in Bettendorf , is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work Full-Time , 5 days a week.

Who We Are :

Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work / life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities :

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Qualifications and Requirements :

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.
  • EOE / AA / Disabled Veteran

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