What are the responsibilities and job description for the Night Auditor position at SpringHill Suites By Marriott?
Welcome to the SpringHill Suites! We meet the needs of accomplished travelers who seek comfort and quality but are delighted by hotels that offer a bit more than the expected.
Start Your Journey With Us
Our Hotel is seeking a friendly, service-oriented front desk agent to join our growing staff. As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.
The impact you’ll make
No matter whether a guest arrives tired from their travels or excited for a vacation, you need to know what to do to make them feel at home. They will appreciate a warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they see that you genuinely care about the quality of their stay, you are operating at the Marriott standard of excellence!
Job Responsibilities:
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- Greet guests upon arrival, check them in and provide them with information they need to enjoy their stay
- Audit and balance reports
- Schedule guest wake-up calls and make sure they are received
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and make reservations
- Run FOSSE computer functions so they are complete by the end of the shift
- Balance cash drawers and record receipts
- Set up breakfast area and refresh the coffee
What we’re looking for
- A warm, people-oriented demeanor.
- A team-first attitude.
- A gift for paying attention to the smallest details.
- This role requires compliance with quality assurance expectations and standards.
- You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Must have a reliable form of transportation.
Shifts:
Night Audit availability (11pm-7am).
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Type: Part-time
Pay: From $16.00 per hour
Schedule:
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
Salary : $16
