What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at SpringHill Suites Eau Claire?
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Responsibilities:
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Make sure every hotel guest has a pleasant stay
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Some college is preferred but a high school diploma or equivalent is required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Overnight shift; requires flexible hours
- Excellent customer service and communication skills are required
Our beautiful "New" hotel is set to open in 2025!
SpringHill Suites by Marriott Eau Claire is offering accommodations in Eau Claire. The property is located 1.6 miles from the University of Wisconsin-Eau Claire, 23 miles from the Colfax Railroad Museum, and 24 miles from the University of Wisconsin-Stout.
