What are the responsibilities and job description for the Housekeeping Inspector/Supervisor (Alternating weekends) position at SpringHill Suites Independence?
JOB TITLE: Inspector/Inspectress
REPORTS TO: Executive Housekeeper or Assistant Housekeeper
JOB SUMMARY: Insures that standards of cleanliness are maintained in guest rooms with proper placement of supplies in room. Re-checks reported status of rooms and reports back to the General Manager for release of room to front desk.
ESSENTIAL FUNCTIONS:
- Receives the list of rooms vacated by guests and informs the room attendants assigned to his/her area which rooms need to be cleaned.
- Supervises the work of the room attendants in assigned area, and ensures that all work is done properly by inspecting beds, furniture, bathrooms, etc. Reports work poorly done.
- Checks rooms to ensure that lights are properly working. Inspects for needed repairs, such as torn carpet or wallpaper, and painting needs. Calls work orders into the housekeeping office.
- Instructs and trains new room attendants in their assigned duties and responsibilities and observes their capabilities while working.
- Checks all vacant rooms.
- Checks section housekeepers for appearance, name badges, and keys.
- Checks all housekeeping carts for linens, supplies and neatness.
- Reports any unusual activity or appearance to Executive Housekeeper.
- Ensures that storerooms are cleaned and stocked with linen supplies daily.
- Checks assigned area at close of day making sure all equipment and supplies are stored and locked securely.
- Picks up keys at close of day and returns to Front Office Manager.
- Reports room status in assigned area at end of day to the Front Desk (P.M. Report).
- Assists in special projects such as inventory control, VIP requests and monthly room inspection checks.
- Provides courteous guest service and responds promptly to guest questions, complaints or requests.
- Performs other related and unrelated tasks as assigned by management
JOB SPECIFICATIONS:
Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes.
Essential Skills: Knowledge of applicable franchise standards and procedures. Supervisory-Management skills: Ability to perform training and to assist in professional development of housekeeping staff. Ability to maintain records and communicate effectively with members of other hotel department.
Educational/Vocational Preparation: High school graduate or equivalent required. Previous experience in housekeeping is required.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $16