Executive Housekeeper

As Executive Housekeeper , you will be responsible for managing the overall day-to-day and long-term operations of the housekeeping department including personnel, the upkeep of all the guest rooms, public space, outdoor surroundings, guest laundry, back of the house and on-site laundry facility. You will also ensure that the housekeeping department is working within allotted MPR standard while maintaining brand / company required cleanliness standards. If you have a great attention to detail, take pride in your work, and can lead by example, we invite you to apply!

RESPONSIBILITIES

• Manage the daily operations of the housekeeping department and onsite laundry facility including scheduling.
• Educate and train all employees in compliance with hotel standards. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
• Issue daily assignments to all housekeepers and laundry attendants.
• Supervise and inspect daily cleaning of the guest rooms, guest corridors, elevator foyer area, vending area, service areas including linen closets, staff restrooms and storage area.
• Implement and maintain ongoing general cleaning programs.
• Manage and track inventory (guestroom amenities, linen, terry, laundry facilities, and cleaning supplies) and order needed supplies and amenities on monthly / quarterly basis.
• Conduct monthly department meetings with housekeeping staff.
• Request and follow-up on maintenance issues / problems with engineering department to protect hotel assets and ensure a safe, accident free environment for guests and employees.
• Assist in resolving guest complaints regarding service and / or room cleanliness.
• Stay mindful of monthly budget, keeping in communication with the Executive Housekeeper for potential budget discrepancies and any additional staffing requests, if needed.

QUALIFICATIONS

BENEFITS