What are the responsibilities and job description for the Regional Business Office Operations Manager position at Springstone Inc?
Overview
At Lifepoint Behavioral Health, we specialize in compassionate behavioral health services, including crisis stabilization for acute mental health and substance use disorders. Our philosophy is built on a psychosocial model of care and follows the core principles of resilience, recovery and restoration. Our teams are committed to providing superior patient care that exceeds industry standards as well as patient expectations.
Benefits:
- Affordable medical, dental and vision plans provided to meet the needs of full employees and their families
- Tuition reimbursement
- 401(k) retirement plan
- Flexible spending and health savings accounts
Position Details
What you do in this role:
- Train Business Office Managers and Financial Counselors at all hospitals on Business Office daily tasks and validate their competencies.
- Responsible for setting up Business Office for new hospitals including files, system accesses, forms, credit card systems.
- Validate accurate capturing and posting of financial activity at each hospital ensuring consistency.
- Assist Business Offices on interaction with Intake and UR to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner.
- Review each hospital’s performance with upfront and cash collections, visiting hospitals needing help improving their results. Work with Business Office Managers and Financial Counselors on ways to communicate with patients to improve results.
Qualifications
Qualifications:
- Associates degree or higher in business administration, accounting or combination of education and relevant work experience preferred.
- Previous experience in accounts receivable at psychiatric healthcare facility and previous supervisory experience preferred.
- May be required to work flexible hours and overtime.
