Location : Chicago
Company : Sprout Living
Department : Sales
About Us
At Sprout Living, we are passionate about providing high-quality, wellness-focused products to inspire healthier living. As a leading consumer packaged goods (CPG) brand, we are dedicated to transparency, innovation and delivering exceptional customer experiences.
Position Overview
We are seeking a dynamic and results-oriented Wholesale & E-commerce Account Manager to oversee and grow relationships with wholesale clients, e-commerce platforms, and national key accounts. This role is pivotal in driving sales, improving account performance, and ensuring our products are prominently featured and well-stocked across multiple sales channels. The ideal candidate is a self-starter with a strong background in account management, sales strategy, and the CPG industry.
Key Responsibilities
Account Management :
- Develop and nurture relationships with wholesale clients, e-commerce platforms, and national retail partners.
- Serve as the primary point of contact, addressing client needs, resolving issues, and fostering long-term partnerships.
- Ensure timely and accurate order fulfillment, working closely with operations and logistics teams.
Sales Growth :
Identify opportunities to expand product offerings within existing accounts.Collaborate with clients to develop promotional strategies, increase sales velocity, and improve in-store and online performance.Monitor account performance metrics, including sales, inventory levels, and revenue targets, and take corrective actions as needed.E-commerce & Online Marketplaces :
Manage partnerships with online retailers and marketplaces like Amazon, Grove, and iHerb.Optimize product listings, pricing, and advertising to drive growth in online channels.Track and analyze performance data to identify areas for improvement and capitalize on trends.Key Account Management :
Oversee strategic accounts such as national retail chains, ensuring alignment with their business goals.Plan and execute joint business strategies, including promotional calendars, product launches, and in-store activations.Negotiate terms, contracts, and pricing agreements with major accounts.Cross-Functional Collaboration :
Work closely with marketing, operations, and product development teams to align account strategies with overall brand goals.Provide input on product innovation based on client and consumer feedback.Coordinate with the finance team to manage budgets, pricing strategies, and invoicing.Data Analysis & Reporting :
Track sales data, analyze trends, and prepare regular reports for internal stakeholders.Provide insights and recommendations to improve account performance and maximize revenue opportunities.Qualifications
Experience :
3 years of account management experience in the CPG industry, preferably in wholesale or e-commerce.Proven success managing accounts across multiple sales channels, including national retailers and online platforms.Skills :
Strong negotiation, communication, and relationship-building skills.Ability to analyze sales data and make data-driven recommendations.Familiarity with e-commerce tools and platforms such as Amazon Seller Central, Shopify, or similar.Technical Proficiency :
Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Excel.Experience with supply chain management or order fulfillment systems is a plus.Education :
Bachelor’s degree in Business, Marketing, or a related field is preferred.
We look forward to hearing from you!
