Tasting Room Supervisor Carter Estate Winery & Resort

Job Description

Job Description

Carter Estate Winery is seeking an experience Tasting Room Supervisor. The ideal candidate will have wine knowledge experience, a minimum of two years experience in a supervisory role and excel in customer service.

Duties include :

• Assist in promoting the sale of wine and non-wine products sold in the tasting room.
• Utilizes cash register and POS system to transact sales and maintain tasting room wine inventories; reconciles daily sales and posts transaction.
• Ensures tasting room and inventory areas are clean, neat and stocked at all times.
• Describes wines, wine-making techniques and winery history; answers visitors questions about wines.
• Acquires and maintains thorough knowledge of winery and its wines.
• Assigns duties and monitors quality of work.
• Provides day to day guidance and oversight of subordinates; actively works to promote and recognize performance.
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
• Assist with the cleanliness and maintenance of the bar area. Racking glasses and cleaning during downtime.
• Prepare designated bar for daily wine tasting and conduct tasting with guests guiding them on their selections and teaching them about the varietals and styles of wine.
• Alerts department head when wine inventory needs are running low.
• Provide assistance with inventory as needed.
• Attend departmental meetings as required
• Ability to work a flexible schedule including a majority of weekend shifts.
• Takes PRIDE in everything we do.
• Takes OWNERSHIP of their actions and decisions.
• Displays LEADERSHIP in our industry and our community.
• Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
• Displays TEAMWORK by committing to common goals based on open and honest communication.
• Delivers EXCELLENCE to our guess, our communities and to each other.