What are the responsibilities and job description for the HOUSEKEEPING COORDINATOR position at Spruce Peak?
Summary
At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It’s fitting that we are located at the pinnacle of Vermont!
We're looking for a proactive and organized individual who thrives in a fast-paced environment to join our Housekeeping Team as the Housekeeping Coordinator. This dedicated team member will assist our Director of Housekeeping and Managers in coordinating the daily activities of our housekeeping department. As an integral part of the team, you'll play a vital role in ensuring smooth operations, excellent guest satisfaction, and a positive work environment.
Key Responsibilities:
- Assist in the coordination of daily housekeeping tasks, from dispatching requests, distributing supplies, tracking maintenance issues, and handling uniforms.
- Accurately bill housekeeping tasks and compile data for productivity reports.
- Maintain constant communication with supervisors and housepersons on the floor to keep the team aligned.
- Coordinate with outside laundry and dry-cleaning facilities for pick up and return of linens.
- Support the orientation and training of new housekeeping team members, maintaining high standards of service.
- Safeguard guest and team member safety by adhering to OSHA regulations and emergency procedures.
- Collaborate with Front Desk, Engineering, Sales, and other departments to ensure an exceptional guest experience.
- Stay calm and organized, even during stressful situations, to keep operations running seamlessly.
- Assist with scheduling, assignments, and the distribution of important information.
- Be an ambassador of the resort, upselling services, providing information, and addressing any guest concerns with care and efficiency.
If you have a passion for hospitality and a knack for keeping things running smoothly, we'd love to have you on our team! Come join us to build a strong, motivated housekeeping team that provides guests with a welcoming and pristine environment.
The Perks (vary by hours committed):
- Paid Time Off
- Heath Benefits - after 30 days!
- Winter- Ski Pass to Stowe Mountain Resort
- Summer- Golf Membership to Stowe Country Club
- Complimentary and discounted stays at Hyatt Hotels worldwide
- Onsite Fitness Membership
- Employee discounts at the Spa & Restaurant Outlets
- 401(k) Matching
- And much more!
Learn more about Spruce Peak and everything else we have to offer here!
Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.
Proud diversity advocates and EOE.
Qualifications
- High school diploma or equivalent required
- 2 or more years of housekeeping experience, preferred
- 1 year of supervisory experience, preferred
- Prior hospitality experience, preferred.
We welcome you:
Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
