What are the responsibilities and job description for the Billing Coordinator position at Spruce Psychiatric Associates?
Spruce empowers Psychiatric Nurse Practitioners by providing them with outstanding administrative support so they can focus on patient care. We currently support 20 Psychiatric Nurse Practitioners, a fast growing patient population, and have a fantastic opportunity for someone to join our awesome administrative team. As the Billing Coordinator you will play an essential role in the economic health and sustainability of the company. We are seeking a dedicated and detail-oriented person with a can-do-attitude. Even candidates with no experience, but a willingness to learn, are highly encouraged.
Position Overview:
At Spruce, we not only provide practice management services to Psychiatric Nurse Practitioners, but we also provide our billing services to Clear Path Psychiatry which is an innovative interventional psychiatric clinic co-located with Spruce. Clear Path’s life changing treatments include Transcranial Magnetic Stimulation (TMS) and intranasal esketamine (Spravato), with plans to expand into additional psychedelics as they become available including MDMA and Psilocybin.
The focus of this billing position will be to service all of Clear Path's billing needs, from insurance eligibility checks, preauthorization verification, claims review and submission, processing in payments, claims issue resolution, managing A/R and fielding Clear Path patient questions when needed. The ideal candidate is organized, self-motivated, and possesses excellent communication skills to collaborate effectively with patients, insurance carriers, and internal staff.
We are looking for someone with the following attributes:
- Software/technology confidence and proficiency; digital literacy.
- Competent in identifying and resolving basic technical issues that may arise, exhibiting resourcefulness and a proactive approach to overcoming challenges.
- Familiarity with independently navigating online resources, databases, and research tools to gather information and support decision-making processes.
- Excellent communication skills (both verbal and written).
- Excellent organization, attention to detail, and accuracy in data entry and record-keeping.
- Problem-solving skills, strong work ethic, and a desire to learn.
- Great prioritization and time management skills.
- High school diploma or equivalent (Associate's or Bachelor's degree in healthcare administration, finance, or related field is a plus).
In addition to the above attributes, the ideal candidate would have the following (but not required):
- 1-2 years of experience in a healthcare environment (preferably in a psychiatric or mental health setting).
- Knowledge of medical billing software, billing codes, insurance claim submission procedures and electronic health records (EHR) systems.
- Familiarity with HIPAA regulations and patient confidentiality.
Main job responsibilities include:
- Prepare and submit insurance claims accurately and in a timely manner.
- Review and verify patient insurance information, ensuring accuracy, eligibility, and completeness.
- Handle inquiries from patients, insurance companies, and internal staff regarding billing and insurance matters.
- Process payments, post adjustments, and reconcile accounts to maintain accurate financial records.
- Investigate and resolve any discrepancies or denials in claims, following up with necessary parties for resolution.
- Collaborate with the clinical team to ensure proper documentation and coding for billing purposes.
- Keep updated on insurance regulations, coding changes, and industry best practices to maintain compliance.
- Assist in the development and implementation of billing process improvements to enhance efficiency and accuracy.
- Generate financial reports and analysis related to billing activities as required by management.
We are growing and there will be plenty of opportunities to advance. This is an in-office position consisting of 5 days (35 hours) a week.
Great benefits including:
- Paid time-off
- Health insurance
- 401k with company matching
- Great small team environment
A background check will be required before the hiring process is complete. We are excited to hear for you!
Job Types: Full-time, Part-time
Pay: $25.00 - $35.00 per hour
Expected hours: No less than 37.5 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
- Medical billing: 1 year (Preferred)
Work Location: In person
Salary : $25 - $35