QA Engineer

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Following the recent acquisition of SupplyPike, a leading provider of invoice deduction management and prevention solutions, we’re excited to add a Quality Assurance Engineer to our team.

Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!    

Position Summary:     

You will join a small application development team which typically consist of a product manager, UX designer, QA, and 2-4 software engineers. You will participate in our agile software development process to brainstorm and build amazing products that are highly desired by our customers. You will be responsible for the bug-freeness of new features, stability of existing features, and monitoring overall uptime quality of the application.

Key Responsibilities: 

• You will participate in all stages of the application development process from conception through release, including:
• Develop and maintain standards and methods for inspection, testing, and evaluation of software features.
• Represent the Acceptance Criteria of the software development lifecycle.
• Define, track and report standardized quality assurance metrics.
• Plan and execute manual and automated tests.
• Create and maintain playbooks and documentation for testing plan, verification steps, resolution steps, and edge cases.
• Participate in reviewing and resolving support ticket escalation procedures.
• Collaborate with customer support, product, engineering on customer journey tasks.
• Participate in reviewing and resolving application uptime incidents.
• Prepare necessary reports as required by customers and staff personnel.

Location:    

Rogers, Arkansas - Hybrid

Required Qualifications: 

• Associate's, Bachelor's, Technical degree or equivalent experience.
• 2 years of software Quality Assurance or Business Analyst experience.
• Intimate knowledge of the multiple layers of software Quality Assurance. (e.g UI testing, API testing, monitoring)
• Experience with automated test tools (e.g. Nightwatch, Cypress, unit testing, e2e testing, load testing)
• Experience with database querying syntaxes (e.g SQL, NoSQL)
• Excellent troubleshooting and communication skills.
• Strong work ethic and ability to flourish with minimal guidance

What We Offer:    

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: $75,000- $110K. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range. 

Additionally, you may also be eligible to participate in an annual incentive program. An incentive award, if granted, is based on individual and/or organizational performance.   

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.    

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#LI-DNI 

Salary : $75,000 - $110,000