Housing Services Ambassador (University)

Job Description

Job Description

PartTime

Job Overview :

The Housing Services Ambassador is responsible for all aspects of customer service and business operations within undergraduate housing. This position will support in providing excellent customer service, cross-functional task management, and designing thoughtful and scalable solutions with an emphasis on Conference Housing. Conference Housing is a service provided to internal and external organizations. Managers will manage the day-to-day operations of conferences under the supervision of housing staff members.

The candidate must successfully complete training in the housing systems. During training, instruction will be given on policies and procedures for managing several conference services. The incumbent will be expected to work up to 35 hours per week, with the opportunity to work more hours if available.

Expectations :

• Ability to work with a diverse population of domestic and international students on campus for pre-college participants and conference groups
• Assist with all aspects of summer housing including managing check-ins and check-outs, communication via email and phone, and booking management through StarRez
• Complete all tasks, projects, and duties as assigned
• Detail oriented and organized
• Optimize communication across all areas in housing
• Supervise and support operations assistants
• Have a positive attitude and willingness to learn

Required Qualifications

Preferred Qualifications

Responsibilities :

You will work closely with our assignments, operations, and guest services teams. This position is responsible for all tasks regardless of focus area including conference communication and coordinating check-in and check-out procedures.

Assignments :

Guest Services :

Operations :

Physical Demands :

Other Duties :

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Range

25—$27 USD

WHAT WE OFFER

Note : Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours / week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and / or any other status protected by law.

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Salary : $25 - $27