What are the responsibilities and job description for the Field Service Representative - Communications Network Engineer (contingent) position at SPS?
This position is contingent upon contract award. A secret security clearance is also required.
Job Title: Field Service Representative - Communications Network Engineer (contingent)
Job Description:
Field Service Technician (FST)/ Field Support Representative (FSR) – Communication Network Engineer: Seeking a Field Service Technician candidate that can adapt to a variety of work environments and quickly solve problems. Experience with specialized missile systems and equipment as requested by the US Government. The main responsibility is to provide excellent customer service while servicing and maintaining equipment, with specific Field Service Technician job duties including but not limited to:
General Requirements:
• Provide field maintenance and organization level support in various locations and required by the US Government.
• Installing or upgrading equipment maintained by the company in various field locations
• Configuring hardware and software components after installation
• Performing routine maintenance on technology equipment
• Testing equipment to troubleshoot the issues
• Documenting installation and repairs
• Maintaining all tools and equipment used during service calls
• Teaching customers how to use the equipment properly
• Managing the stock of replacement parts and equipment
• Specialty Labor Domains Information Systems, network specialist,
• Adhere to the company’s AS9100 and quality policies, procedures and guidelines
• Other duties as assigned
Qualifications:
• Specific System certifications are a requirement when stated as such
System specific knowledge as per the requirements of the US Government.
• Unique OEM provided training on specialized missile systems per the demands of the US Government
• Military specific experience in field maintenance support
• Military formal technical training, certification and background is a plus
Preferred Qualifications:
• Professional Engineer (PE) license or actively working towards licensure,
• Experience in industries such as aerospace, automotive, or manufacturing,
• Knowledge of advanced manufacturing techniques, including additive manufacturing,
• Familiarity with project management methodologies and tools.
Education/Experience:
• High School diploma is required, Secondary level degree or training is a plus,
• Bachelor’s degree in a related field is highly preferred
• 5 years’ experience
• Education Requirements
• Military training in the missile domain is desired (where specified), Certifications required upon demand (where specified)
• Military specific experience in field maintenance support
• Military formal technical training, certification and background is a plus
• System specific knowledge as per the requirements of the US Government
Secret security clearance is required.
