What are the responsibilities and job description for the Mailroom Associate position at SPS?
Mailroom Associate - Santa Ana, CA.
Hours : Mon-Fri 7 : 30am - 4 : 30pm
- Salary : $18 per hour
Job Description
SPS Global North America is looking to fill a Mailroom Associate position in Santa Ana, California
In addition to being organized and able to multitask, this role requires a go-getter with a positive work ethic who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry.
Employees working 30 or more hours per week may qualify for :
Paid holidays, vacation, and sick time
401k
Competitive Tuition Reimbursement program
Benefits Health & Welfare Package including – Medical, Dental, Vision
Employer Matching Health Savings Account
Exclusive discounts on entertainment, health & wellness, travel and MUCH MORE!
With a strong attention to detail, this role will facilitate a variety of mailroom tasks to ensure high levels of customer service in a fast-paced environment.
Serves as the subject matter expert for the team.
Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
Lift heavy boxes, files or paper when needed, which may be up to 55lbs.
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
Consistently adhere to business procedure guidelines
Adhere to all safety procedures.
Take direction from supervisor or site manager.
Maintain all logs and reporting documentation, attention to detail.
Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.)
Operating mailing, copy or scanning equipment.
Shipping & Receiving
Handle time-sensitive material (i.e. confidential, urgent packages)
Perform other tasks as assigned.
Scanning incoming mail to recipients
Perform file purges and pulls.
Create files and ship files.
Provide backfill when needed.
Enter information daily into spreadsheets.
Identify charges and match them to billing.
Sort and deliver mail, small packages.
You need great people skills, patience, and the ability to multi-task to be good at this job.
The following is required :
Minimum of 6 months customer service-related experience
Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint)
High school diploma or equivalent (GED) required.
You will be required to submit to pre-employment checks as a condition of employment, to the maximum extent permitted by applicable law. You will have to sign necessary consents to submit to the pre-employment checks.
Experience running mail posting equipment a plus.
Excellent communication skills both verbal and written.
Willingness and availability to work additional hours if assigned.
Salary : $18
