What are the responsibilities and job description for the Cashier/Customer Service position at Spunky Monkey Smoke Shop?
Overview
We are seeking a dedicated Customer Service Associate / Cashier to join our team. Product knowledge of vapes, glass, and kratom. The ideal candidate will have strong communication skills, be detail-oriented, and thrive in a retail environment.
Duties
- Operate cash register and handle cash transactions with customers
- Scan goods and collect payments
- Issue receipts, refunds, and change to customers
- Maintain a clean and tidy checkout area
- Stock shelves and ensure merchandise displays are neat
- Assist with inventory management and restocking products
- Provide exceptional customer service by greeting and assisting customers
- Upsell products and promote special offers
- Supervise junior cashiers when needed
Requirements
- Proven work experience as a Cashier or Customer Service Associate is a plus
- Basic math skills to handle transactions quickly and accurately
- Strong communication and interpersonal skills
- Ability to work in a team environment
- Knowledge of retail math principles is beneficial
- Ability to multitask in a busy retail setting
- Flexibility to work evenings, weekends, and holidays
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Grand Rapids, MI 49534 (Required)
Work Location: In person
Salary : $13