Manager Season Ticket Sales

Overview

Spurs Sports & Entertainment is seeking a qualified Manager with the focus of generating, maintaining, and increasing Full Season, Partial Season, and Group Ticket Sales for all Spurs Sports & Entertainment franchises including the San Antonio Spurs, Austin Spurs, San Antonio FC, and AT&T Center Events.  Our ideal Manager has in-depth knowledge of the ticket sales process, excelling at lead generation, relationship building, and closing deals. This role demands a leader with a sharp mind and the ability to coach, advise, motivate, or replace sales representatives to create and maintain a high-performance sales force. He or she will be an inspiring team leader ready to ensure productivity and quality performance to achieve our long-term company vision by enhancing and increasing new relationship-based sales and customer retention. This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, and innovation. 

Responsibilities

Qualifications

• 2-3 years of ticket sales experience including one year in a leadership role. Two years of additional sales experience may substitute for leadership experience.
• Proficiency of CRM data management systems required.
• Advanced experience in Ticketmaster Archtics Ticketing System required.
• Proficient in Microsoft Office, Excel, Word, Power Point, and other computer skills required.
• Proficiency in basic selling techniques and ability to teach others.
• Ability to prioritize numerous tasks, support multiple high-level positions, and be able to prioritize work when given multiple projects
• Must have high level of interpersonal skills to handle sensitive and confidential situations and information.
• Strong teamwork, organizational and customer service skills required with the ability to work independently and coordinate multiple tasks.
• Relationship management skills and openness to feedback.
• Stand/Sit/Walk for long periods of time.
• Ability to work flexible hours including, evenings, weekends, some holidays & event nights.
• Understanding that 20% of job function would be able to be performed remotely and 80% of work needed to be performed onsite including events.

EEO Statement

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.