Job Description
Job Description
Position Overview :
The Crew Leader is a vital leadership role at Squeegee Squad of Wichita. As a Crew Leader, you will manage 1-2 technicians, ensuring quality results, operational efficiency, and outstanding customer satisfaction. This position offers competitive pay, performance-based incentives, and significant career advancement opportunities.
While experience is preferred, we are committed to training the right candidate who demonstrates leadership potential and a commitment to excellence. Candidates with prior leadership experience are highly encouraged to apply.
Note : Crew Leaders should expect to travel approximately 10% of the year for projects outside the local area.
Compensation :
- Base Pay : $20-$21 per hour.
- Average Total Compensation : $25-$35 per hour, including commissions and bonuses.
- Crew Leaders earn additional income through performance-based bonuses tied to truck revenue and productivity.
Key Responsibilities :
Customer Relations :
Deliver exceptional customer experiences through professional, high-quality service.Communicate effectively with customers before, during, and after appointments.Actively train and mentor 1-2 technicians in customer service, field operations, and team-first practices.Operations Management :
Ensure equipment, tools, and vehicles are clean, organized, and fully operational.Collaborate with management to follow the daily schedule and complete jobs on time.Adhere to all company standard operating procedures and safety policies.Leadership & Team Development :
Supervise and manage 1-2 field technicians, fostering teamwork and accountability.Conduct ongoing training and sign off on team achievements as part of the 5-Star Certification Program.Lead by example, demonstrating professionalism and efficiency at all times.Work Environment :
Comfortable working in all weather conditions, including extreme heat, cold, and other challenging environments.Not afraid of heights, ladders, scissor lifts, or boom lifts. Training on equipment will be provided if needed.Willingness to perform physical labor and work outdoors for extended periods.Additional Requirements :
Valid driver’s license with a clean driving record (required).Availability to work weekends occasionally, based on scheduling needs.Willingness to travel approximately 10% of the year for work outside the local area.Experience in a leadership or technician role is preferred, but not required – we will train the right candidate.Incentive Program :
To reward leadership, productivity, and team success, Crew Leaders are eligible for :
Bi-Weekly Bonus Based on Truck Revenue : Earn a percentage of the truck’s revenue every two weeks when meeting these performance goals :Efficient and timely job completion.
Effective management and mentoring of 1-2 technicians.Maintenance of vehicles and equipment to company standards.Consistent positive customer feedback or reviews.This bonus program rewards Crew Leaders who demonstrate exceptional leadership and performance.
Benefits :
We believe in taking care of our team. Crew Leaders enjoy :
Health Insurance : Company stipend after 90 days of employment.Retirement Plan : Portable retirement plan with company matching after 90 days.Life Insurance : $20,000 life insurance policy for added peace of mind.Short-Term Disability & AD&D Coverage : Additional financial security.Paid Time Off & Sick Leave : Available after one year of continuous employment.Paid Federal Holidays : Promotes work-life balance with paid holidays.Training Incentives : Additional bonuses for training new or existing team members.Career Development Opportunities : Clear pathways for growth and leadership.Key Qualities We’re Looking For :
Proven ability to lead and manage 1-2 technicians effectively.Strong communication and decision-making skills.Exceptional time management and resource utilization.Positive attitude, even in challenging situations.Proactive, solutions-focused mindset.Comfortable working at heights and operating equipment such as ladders, scissor lifts, and boom lifts.Commitment to providing outstanding customer service.Join Our Team :
If you’re ready to lead with professionalism, earn competitive pay, and grow your career, we’d love to hear from you! Apply today to become a Crew Leader at Squeegee Squad of Wichita.
Salary : $20 - $21
