What are the responsibilities and job description for the Client Relationship Manager position at Sr. Landscape Architect?
Responsibilities:
- Maintains and updates CRM software daily re: notes, points of contact, phone conversations, etc.
- Assist in the development and implementation of the company's sales protocol
- Tracks upcoming jobs to bid with existing clients
- Closes sale and coordinates job specifics with production
- Interfaces with client and ensures that all of client’s concerns are addressed in a timely and professional manner
- Continuedly informs and updates client as to job progress or lack thereof
- Interfaces with company Operation Manager to ensure client's expectations are met and that jobs are kept on schedule and on budget
- Ensures that vendor invoice pricing is accurate and as bid
- Assist in the development, implementation, and achievements of the company's annual budget
- Assists in the development and implementation of the company's new business development plan
- Conduct monthly walk-throughs, identifies and documents any/ all discrepancies
- Ensure all company quality standards are met
- Maintains updated contracts for all clients in assigned portfolio
Job Type: Full-time
Pay: $64,121.04 - $77,221.04 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Client Relationship Manager: 5 years (Preferred)
- Landscaping Services: 1 year (Preferred)
Work Location: In person
Salary : $64,121 - $77,221
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