Hotel Banquet Houseperson

The Embassy Suites by Hilton, located near the Charlotte Airport, is currently hiring for full-time and part-time Banquet Housepersons. Anyone hired for these positions must have flexibility to work all shifts, depending on scheduled events.

PRIMARY PURPOSE: Perform various banquet duties, including banquet set-up/breakdown, while focusing on detail and quality presentation and first-class customer service.

BANQUET RESPONSIBILITIES

• Set-up/breakdown of banquet and meeting spaces per Banquet Event Order instructions, including tables, table complements (salt, pepper, sugar, breadsticks, etc.), table linens, table settings, center pieces, dishes, audio-visual equipment, and all other event provisions;
• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
• Reviews Banquet Event Orders (BEOs) with strong attention to detail.
• Monitor and maintain cleanliness, sanitation and organization of banquet spaces, before, during and after events;
• Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
• Ensures proper setting of buffet tables and other food service tables
• Participates in clearing and post function cleanup and garbage removal.
• Returns all equipment to the necessary storage location
• Maintains clean and orderly back areas, pre-function areas and storage areas
• Supervises the handling, storage, and security of all catering service and Audio Visual equipment
• Exhibit a positive, enthusiastic attitude committed to a teamwork effort

REQUIREMENTS

• Ability to lift /- 50 lbs
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work long hours and a flexible schedule, including nights, weekends, and holidays
• Ability to work cohesively with fellow colleagues as part of a team

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work indoors and outdoors. This position often requires long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs or more. The Banquet Attendant must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.