What are the responsibilities and job description for the Night Auditor position at Sree Hotels?
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The Courtyard by Marriott, located in Downtown Cincinnati, is currently hiring for a part-time Night Auditor. The person hired for this position will work Friday, Saturday and every other Tuesday, 11pm-7am.
PRIMARY PURPOSE: To provide efficient and courteous service to each customer; accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures
RESPONSIBILITIES
- Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
- Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
- If applicable to hotel, audits food and beverage income posting and charges
- Audits room revenue and other income
- Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
REQUIREMENTS
- High School diploma
- 1-2 years experience working as a Hotel Night Auditor
- Excellent computer skills including knowledge of Microsoft Word and Excel
- Excellent math and reconciliation skills
- Experience using hotel reservation system such as FOSSE or OnQ is a plus.
- Organization skills and attention to detail
- Customer Service oriented
JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, talk to customers on the phone, and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk and stand for long periods of time. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
DISCLAIMER
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.