What are the responsibilities and job description for the Hospital Liaison position at SRG Government Services?
Patient Care Coordinator
Title : Patient Care Coordinator
Location : Mt. Arlington, NJ
Industry : Healthcare
Salary : $19-22 / hr.
Employment Type : Direct Hire
SHIFT will be Tuesday thru Saturday 8a to 5pm ;Sunday and Monday off
Responsibilities
We are seeking a dedicated Hospital Liaison to join our team. In this position, you are responsible for working in conjunction with an assigned hospital's Case Management / Continuing Care staff and personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving Respiratory and DME services. Facilitates delivery and set-up of equipment at point of discharge. Educates the patient and / or caregiver on the safe use and maintenance of the equipment.
Essential Job Duties and Responsibilities
- Adheres to company policies and procedures in regards to using personnel protective safety equipment and services provided by the company
- Assists in resolving customer equipment problems under emergency conditions
- Assists with implementation of quality improvement programs to meet company and JCAHO standards
- Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations
- Complete and submit all required paperwork requirements (Referral Intake Forms, Insurance Verification Documents, Delivery Tickets, Clinical Liaison Activity Logs, etc.) and special information reports with specific deadlines in a timely fashion
- Completes shipping papers when transporting hazardous materials
- Coordinates the patient referral process including referral demographics, communication with customer service / clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient / referral source satisfaction follow-up
- Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
- Develops basic reimbursement knowledge, completely documents all information required to ensure reimbursement of equipment, products and services
- Develops technical knowledge, as appropriate, of the HME or respiratory products
- Identify, maintain, and develop relationships with hospital personal : case managers, social workers, physicians, nursing, etc.
- Maintains assigned company vehicle in a clean and safe working condition
- Prepares and maintains written company records to include invoices, work orders, manifests and logs
- Processes all orders and required paperwork in a timely and accurate manner
- Provide or assist with In-services training seminars and / or CEU programs
- Reports equipment hazards and / or product incidents as required
- Represent company at local, regional and other assigned trade shows
- Performs other duties as assigned
- Travel via company vehicle required to patient's homes for set-ups and reoccurring delivery
Qualifications :
SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.
EOE / ADA
Salary : $19 - $22
